Coordinator Sales Support (Global RFP)
HiltonAbout the role
Job Number:
COR015DW)Work Locations
: Hilton - Shared Services - Dallas 15305 N Dallas Parkway Suite 600 Addison 75001***This role is based at our corporate office in Dallas, TX***
This is your chance to be part of a Sales Support Team that coordinates the administrative, auditing, reporting, lead management, and RFP management efforts and processes of Hilton Sales teams. As a Sales Support Coordinator, you will support the team focusing on evolving into the most sought-after partners in hospitality by freeing up seller's time, driving efficiency and governance to maximize performance and achieve results. On the Sales Support team reporting to the Manager of Sales Support, you will focus on auditing and administrative needs of our Sales team, and support reporting and lead Request for Proposal (RFP) management for multiple Hilton Sales teams. You will collaborate across many management levels throughout the Sales team. You will not only aid our sales accounts but also help eliminate duplicated efforts and the automation/optimization of new, valuable, and differentiated services.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
- Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
- Provide enhanced/new processes and technical solutions to meet the needs of the business as part of the yearly Hilton Worldwide Sales (HWS) global strategy review.
- Partner with HWS for the launch of globally managed transient RFPs, including renegotiations, client decisions and audits.
- Assess account requirements and strategies to identify potential issues and recommend solutions for resolution.
- Be the primary point of follow-up for accounts and account owners, providing support to both customers and hotel teams.
- Monitor account statuses within 3rd party sites and upload required data.
- Represent HWS where required and grow client relationships.
- Manage coverage for your sales team to address out-of-office situations, customer and hotel needs, and support for accounts.
- Be the initial contact for HWS, hotels and clients for bookability and system user/technical issues.
- Perfor
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