Director, Learning & Development

Company Description

Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.

We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

We're a member of the S&P 500 and FT Global 500. Our common and preferred stocks trade on the New York Stock Exchange.

Public Storage is the nation’s leading self-storage provider, recognized for its iconic orange doors and commitment to delivering simple, reliable solutions to millions of customers across the country. We are expanding our creative team to enhance our consistent and engaging visual brand presence.

Job Description

Public Storage is seeking a strategic and innovative Director of Learning and Development (L&D) to lead the design, implementation, and continuous improvement of enterprise-wide learning initiatives. This role will be instrumental in maintaining our high-performance culture, enhancing employee capabilities, and supporting leadership development across our organization. The ideal candidate will bring deep expertise in instructional design, adult learning principles, and organizational development, with a passion for driving measurable impact through learning.   

Key Responsibilities:  

Strategic Leadership 

• Develop and execute a comprehensive L&D strategy aligned with Public Storage’s business goals and values. 

• Partner with senior leadership to identify capability gaps and future skill needs across departments. 

• Skills based strategy / robust learning strategy and skills identification -  

Program Development & Delivery 

• Oversee the design and delivery of scalable training programs to varying audiences, including onboarding, compliance, leadership development, and technical training. 

• Leverage modern learning technologies (e.g., LMS, e-learning, mobile learning) to enhance accessibility and engagement. 

Performance & Impact 

• Establish KPIs and metrics to evaluate the effectiveness of learning programs and their impact on business outcomes. 

• Use data analytics to continuously improve learning solutions and demonstrate ROI. 

Team Leadership 

• Lead and mentor a team of L&D professionals, fostering a culture of innovation, collaboration, and continuous improvement. 

• Manage relationships with external vendors, consultants, and educational partners. 

• Work and collaborate across the spectrum, from front line employees to c-suite partners 

Compliance & Culture 

• Ensure all training programs meet regulatory and compliance standards. 

• Own & operate our compliance training portal via LMS with responsibility for results 

• Promote diversity and inclusion through targeted learning initiatives. 

Qualifications

• Bachelor’s degree in Human Resources, Education, Organizational Development, or related field (Master’s preferred). 

• 8+ years of progressive experience in L&D, with at least 3 years in a leadership role. 

• Proven success in designing and implementing enterprise-wide learning strategies. 

• Strong knowledge of instructional design, adult learning theory, and digital learning platforms. 

• Experience managing budgets and vendor relationships. 

• Excellent communication, facilitation, and stakeholder management skills. 

• Certifications such as CPTD, SHRM-CP, or similar are a plus. 

• Experience in planning, managing and executing training events  

• Solutions oriented and self-starter  

• Excellent communications, presentation and interpersonal skills   

• Proficiency on the Microsoft Suite of programs (Word, Excel, PowerPoint)  

• Knowledge of Cornerstone and other learning management platforms. 

• Proficiency in Adobe Creative Suite and Canva preferred  

• Familiarity with video technology and video creation a plus  

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