Accounting Specialist I (Tax & Permit)

Position open until 12/19/2025

Salary: $40,945.05 annually

General Description and Classification Standards 

The Tax & Permit Specialist I assigned to the Atlanta Police Department, License and Permit Unit is responsible for processing and maintaining tax and permit applications in accordance with City ordinances, local regulations, and state laws. The role involves reviewing applications and supporting documentation, verifying compliance, and ensuring timely issuance of tax certificates and permits. Specialists perform accurate data entry, account maintenance, and financial processing within the City’s account management systems.

This position provides higher level accounting support in one or more of following areas: accounts receivable, billing and collections support. This is an experienced, skilled, or technical accounting level capable of carrying out most assignments typical of the position or specialty with limited guidance or review. This role is a non-supervisory position. 

Supervision Received

Works under general supervision with review and advice from manager or supervisor.

Essential Duties and Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. 

• Checks and verifies accounts receivable and accounts payable records. 
• Prepares invoices and vouchers. 
• Types, files, and posts ledger and general journal entries. 
• Balances accounts receivable, accounts payable records. 
• Uses automated systems to input data, generate reports, conduct specialized research projects, and respond to inquiries. 
• Provides administrative support in collections process. 
• Prepares outstanding accounts reports and gathers credit and/or reference information. 
• Maintains databases by entering, updating, and retrieving data as well as formatting and generating reports. 
• Assists in resolution of outstanding invoice problems from past due accounts. 
• Responds to inquiries from customers or external collection resources. 
• Identifies opportunities to further; improves efficiency and effectiveness of processes, procedures, and information reporting. 
• Deals professionally, effectively, and appropriately with all personnel and customers. 
• Communicates effectively, both orally and in writing, with all department personnel, City officials and outside professionals. 
• Maintains knowledge base of information related to Office of Revenue processes to provide best in class customer service by answering customer concerns confidently and accurately. 
• Provides Monthly financials analysis reporting on all revenue’s streams through various subsystems, such as business licensing, Oracle, etc. 
• Manages the billing process for assigned revenue stream prescribed by ordinance. 
• Contacts customers across all revenue streams to identify payment anomalies. 
• Contacts customers monthly to update contact information and collect outstanding revenue. 
• Analyzes and explains monthly revenue anomalies and determine the impact on revenues on a monthly or annual basis. 
• Resolves Siebel Service Requests (SRs) within 5 business days. 
• Reduces aged receivables. 
• Answer customer inquiries via personal contact, phone, and/or email. 
• Processes requisitions for contracted supplies, services, leases. 
• Processes direct pays invoices for license review board, wireless service, E911 databases, Tower dump court order subpoenas for wireless, and bank statement invoices for criminal investigations. 
• Researches invoices verifying payment status. 
• Examines accounts, and researches and resolves challenging reconciliation problems. 
• Coordinates with requester upon receipt of goods/services. 
• Maintains APD invoices and requisition/POs files to maintain audit readiness. 
• Assists and coordinates with vendors, APD/COA employees, and departments on resolution conflicts related to Procurement. 
• Assists with the closeout of old/unused POs to avoid an adverse effect on available funds by DOF/DOP deadlines. 
• Assists with data gathering needed to formulate the proposed budget process (budget book). 
• May place calls or send messages to those with unresolved issues. 
• May perform other duties as assigned. 

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.