Facilities Officer

<p><b>JLL empowers you to shape a brighter way</b>.  </p><p></p><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><p></p><p><b>What this job involves:</b></p><ul><li><p>Supervise the hotline and counter team</p></li><li><p>Manage and arrange the site tour</p></li><li><p>Prepare reports / documentation for analysis</p></li><li><p>Ensure works are compliance with the Company and the Client’s policy and standards including health &amp; safety work practices in the client’s office</p></li><li><p>Provide quality services to customers and handle customers' enquiries politely</p></li><li><p>Manage and respond to tenants relating to facilities in the Landlord's portfolio;</p></li><li><p>Coordinate with tenancy, technical, project, security, landscaping, and cleaning teams for the areas assigned;</p><p>Issue incident reports and coordinate with relevant parties for actions;</p></li><li><p>Respond to landlord's queries on facilities matters;</p></li><li><p>Perform roster weekend duties and other ad hoc duties;</p></li><li><p>Manage insurance claims and be the point of contact to bridge between all internal and external groups.</p></li><li><p>Handle ad hoc duties</p></li></ul><p></p><p><b>Desired experience and technical skills required</b></p><ul><li><p>Diploma / Degree in Facilities Management / Property Management or relevant disciplines.</p></li><li><p>3-5 years of relevant experience in FM/PM field is preferred</p></li><li><p>Proficiency in both written and spoken English with good presentation and communication skill</p></li><li><p>Interface with clients, landlords, consultants, contractors, and suppliers required</p></li></ul><p></p><p><b>Location: </b></p><p></p>On-site –Hong Kong, SAR, China<p></p><p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!</p><p></p><p></p><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role <span>you're pursuing.</span></p><p></p><p></p><p><i><b>JLL Privacy Notice</b></i></p><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><p></p><p>For more information about how JLL processes your personal data, please view our<span> </span><a href="https://www.us.jll.com/en/careers/candidate-privacy-statement" rel="noopener noreferrer" target="_blank"><span>Candidate Privacy Statement</span></a>.</p><p></p><p>For additional details please see our career site pages for each country.</p><p></p><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at <a href="mailto:HRSCLeaves@jll.com" rel="noopener noreferrer" target="_blank"><span><u><span>HRSCLeaves@jll.com</span></u></span></a>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span> </span><a href="https://www.us.jll.com/en/contact-us" rel="noopener noreferrer" target="_blank"><span>Contact Us</span></a> page &gt; I want to work for JLL.</p>