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CA

Associate, Commercial Collateral Release Processor

Capital One
United Statesfull_timeVerifiedPosted 30 Jun 2025
💰 $73,900/yr($64,700/yr – $73,900/yr)

About the role

Associate, Commercial Collateral Release Processor

Collateral Release is part of the Shared Services Team within Commercial Core Operations. 

This team supports multiple lines of business in Commercial Banking and Small Business Banking in managing the collateral release process at the end of the loan life cycle. 

The Collateral Release Associate is responsible for:

  • Complying with Commercial Banking and Small Business Banking collateral release procedures, ensuring timely release of collateral

  • Working closely with state and local jurisdictions and vendors to research and file lien releases; and underwriters, relationship managers, Client Support, and adjacent collateral teams to ensure that the internal timeliness/external regulatory requirements for lien releases are met

  • Reviewing loan documentation to appropriately update collateral and document data into loan system

  • Working independently in identifying, researching, resolving, and/or responding to requests, inquiries, and escalations in a timely manner

  • Quality control & review functions

  • Engaging in process improvement efforts, change management, and cross-training

The ideal candidate for this role has:

  • Ability to work in a fast-paced environment and meet strict deadlines

  • Ability to effectively manage time

  • Excellent organizational skills

  • Self-motivation with the ability to work both independently and in a team environment

  • Keen attention to detail

  • Excellent verbal and written communication skills with ability to communicate with borrowers and all levels of Bank management

  • Ability to read and interpret loan documentation

  • Ability to come onsite to into the Richmond, VA hub location at a maximum of once per week to collect documents, obtain signatures and/or to get documents notarized

Basic Qualifications:

  • High School Diploma, GED or equivalent certification

  • At least 1 year of experience in banking or financial services

  • At least 1 year of experience working in loan operations

  • At least 1 year of experience working  in Commercial or Small Business Banking operations

Preferred Qualifications:

  • Bachelor’s Degree or Military experience

  • 2+ years of experience working with lien documents

  • 2+ years of experience working in Commercial or Small Business Banking operations

  • 2+ years of experiences working with ACBS 

  • 2+ years of experience working with lien perfection and release products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. 

#CommOps

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Richmond, VA: $64,700 - $73,900 for Ops Associate


 


 


 


 


 


 


 


 


 


 

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

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Company

Capital One

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