CAO Acute and Diagnostic Services

Location:

Geisinger Medical Center (GMC)

Shift:

Days (United States of America)

Scheduled Weekly Hours:

40

Worker Type:

Regular

Exemption Status:

Yes

Job Summary:

Responsible for the strategic leadership of Geisinger's Acute and Diagnostic Services. Ensures that all of the Acute and Diagnostic Services goals and objectives are aligned with Geisinger's broader mission, vision and strategies. The position is the top Acute and Diagnostic Services administrative executive and is in a dyad partnership with the Acute and Diagnostic Services Chief Medical Officer.

Job Duties:

• Ensures patient-centric high quality and cost-effective care in defined areas including but not limited to, the surgical suite, diagnostic services (Laboratory and Radiology), GPS, GEMS/ Lifeflight
• Provides strong leadership and direction in setting strategic and long-range objectives with clearly defined objectives for the areas of responsibility: Quality and patient safety with a focus on zero harm, operational efficiency and effectiveness, patient experience and Staff engagement
• Achieves System balanced scorecard objectives across all strategic priorities.
• Improves patient access
• 5-star metrics- maintains compliance and assures programs and services meet all regulatory and accreditation requirements
• Participates in the selection, training, and mentoring and development of staff
• Creates an environment that supports employee and physician satisfaction
• Grows strategic plans
• Achieves operating margin targets
• Ensures efficient and cost-effective use of non-clinical resources in order to maintain a productive environment
• Develops accurate operational and capital budgets
• Partners and collaborates with other chief administrative officers and medical officers to achieve the highest quality of patient care, patient experience, maintenance of efficient hospital throughput and financial health
• Evaluates regularly the effectiveness of programs and services and implements changes as necessary to promote strategic and operational effectiveness.
• Understands, supports and participates in information technology, development, marketing, and public relations initiatives.
• Maintains positive relationships with various positions throughout the organization, reaches out and is connected to the community and governing authorities.
• Participates in system initiatives upon request

Work is typically performed in an office environment. Travel may be required. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details:

Education:

Master's Degree-Business Administration/Healthcare Management (Required)

Experience:

Minimum of 10 years-Healthcare (Required), Minimum of 10 years-Leadership (Required)

Certification(s) and License(s):

Skills:

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all.  We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.