Senior Microsoft System Engineer

The Senior System Engineer will engineer, implement, test, and document systems and components commensurate with their experience under the limited supervision of more engineering staff in support of a systems engineering effort.

Essential Job Functions:

Core Platforms and Services: 

• Microsoft M365 including Exchange Online 
• Entra ID incl Conditional Access, SAML, SCIM 
• M365 CoPilot, specifically how to leverage M365 security controls to ensure data security when deploying M365 CoPilot. 
• Active Directory 
• Active Directory Federation Services 
• Network File Servers incl Distributed File System Namespaces 

Other technologies we support: 

• PKI Certificate Services, including SCEP and OCSP 
• BYOD for iOS and Android
• Small footprint on on-prem assets.

Functions:

• Review and analyze process and system specifications to ensure delivery requirements are met.
• Designs, implements, customizes, maintains and administers operating systems and system software products.
• Recommends enhancements and updates/patches to operating systems, system software products and hardware.
• Ensure the Company’s Reliability, Availability and Serviceability (RAS) metrics are sustained and improved.
• Implements and updates monitoring tools.
• Monitors operating system performance to achieve optimum performance levels.
• Recommends new monitoring approaches and tools. Develop and present related documentation, presentations, and discussion.
• Document test plans, as well as, create / revise and execute scripts.
• Test and analyze equipment and infrastructure setup.
• Oversees implementation of security guidelines in order to prevent unauthorized access to servers and report any violations.
• Perform field level hardware repairs and upgrades.
• Interface with other team members and other teams to ensure technology solution and staff are in line with customer expectations and overall technology vision and goals.
• Document and communicate status in a timely manner including metric reporting.
• Champion the collaborative resolution of defects. Work across organization to deliver solutions that meet joint requirements.
• Lead/Co-lead internal process improvement initiatives. Provide feedback on processes by offering suggestions.
• Evaluates industry trends, standards and new technologies to recommend change.
• Mentor and supervise junior staff in project-level tasks.
• Assist with adherence to technology policies and comply with all security controls.
• Ensure all work products meets /exceeds FINRA standards.
• Participate in periodic Disaster Recovery (DR), Business Continuity Planning (BCP) and Sarbanes Oxley (SOX) testing and reporting.
• Manage vendor relationships and related budget

Education/Experience Requirements:

• Bachelor’s degree in Computer Science, Information Systems or related discipline with at least five (5) years of related experience, or equivalent training and / or work experience.
• Past senior level systems administrator experience in a production data center environment.
• Knowledge of industry leading monitoring and diagnostic tools
• Knowledge of at least one operating system and at least one contemporary scripting language.
• Knowledge of communication and network technologies.
• Exposure to common operational practices like metrics reporting, change management, incident management, problem management and communication ITIL & ISO:9000 framework experience/certification preferred.
• Strong written and verbal technical communication skills.
• Demonstrated ability to develop effective working relationships that improved the quality of work products.
• Should be well organized, thorough, and able to handle competing priorities.
• Ability to maintain focus and develop proficiency in new skills rapidly.
• Ability to work in a fast paced environment.

Work Conditions:

• Work is normally performed in an office environment or in a datacenter.
• Occasional lifting may be required.
• Occasional travel and extended hours may be required.
• On-call duties (on a rotational basis) may be required.

For work that is performed in CA, CO, HI, MN, VT, IL, Jersey City, NJ, NY, NY, MD, Washington DC, and WA the chart below outlines the proposed salary range for the corresponding location. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate’s skill set, level of experience, education, and internal peer compensation comparisons.