Principal User Experience Designer

Job Requisition ID #

Position Overview 

The Principal UX Designer at Autodesk is a strategic, systems-level thinker who drives high-quality, journey-centric experiences across products and teams. They thrive in ambiguous problem spaces, framing the work, connecting complex ecosystems, and leading high-impact initiatives through influence and strong judgment. 

Reporting to the Manager of Design, this role shapes critical customer success experiences in the signed-in post-purchase journey, requiring deep expertise in systems and interaction design, cross-functional collaboration, and setting strategic direction. You’ll join a highly collaborative team working on some of the most complex and visible customer experience challenges at Autodesk, alongside curious partners who value craft, clarity, and momentum. 

Location: Preference for candidates in Seattle, Toronto, Portland, Denver, Boston, Atlanta. Hybrid/remote preferred, but open to fully remote in North America.

Responsibilities 

• Lead vision and strategy for complex, journey-driven systems and workflows, ensuring solutions scale across products, platforms, and services

• Shape cross-functional roadmaps by synthesizing research, customer needs, and business objectives into clear, actionable design strategies 

• Independently frame ambiguous problems and drive complex initiatives from definition through delivery, navigating tradeoffs and incomplete information 

• Partner closely with product, engineering, research, and content to deliver cohesive, end-to-end customer experiences 

• Raise the bar for design quality across interaction, usability, and visual craft, influencing standards beyond immediate project teams 

• Mentor and coach designers across teams, elevating craft, systems thinking, and strategic judgment at a program or organizational level 

• Explore and apply AI-driven workflows and emerging technologies to improve both the design process and customer experience 

• Communicate complex ideas clearly to senior stakeholders, contributing to shared understanding, alignment, and design best practices across the organization 

Minimum Qualifications 

• 8+ years of experience designing and delivering digital experiences within complex, multi-product ecosystems 

• Deep expertise in systems design, interaction design, and information architecture, applied to large-scale products 

• Demonstrated ability to shape product direction and organizational alignment through design-led strategy 

• Exceptional design judgment grounded in strong principles, customer insight, and business context 

• Proven ability to lead through influence in highly cross-functional environments, including with senior stakeholders 

• Portfolio demonstrating systems thinking, end-to-end experience design, and sustained impact across multiple teams or initiatives 

• Experience mentoring designers and raising the quality bar across teams or programs 

• Comfort operating in ambiguous, fast-moving environments where problems and constraints are often ill-defined 

• Curiosity and adaptability, with experience exploring or integrating AI-enabled tools and workflows into design practice 

Preferred Qualifications 

• Experience designing post-purchase or lifecycle experiences focused on adoption, retention, and customer success 

• Experience working on platform, horizontal, or shared capabilities that span multiple products or teams 

• Proven ability to operate effectively in environments with distributed ownership and competing priorities 

• Experience leading complex initiatives through influence rather than direct authority 

• Experience designing AI-enabled or data-driven experiences, including considerations of trust and user control 

• Comfort partnering with product and analytics teams to define success metrics and evaluate impact 

• Experience designing for B2B, enterprise, or technically complex domains 

**To be considered, you must provide your resume and portfolio with access/password when applying. **

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About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of ev