Sr. Manager, Visa Consulting and Analytics - Commercial Practice

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations, and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.

The US Commercial Practice within Visa Consulting & Analytics provides consulting and solution services for Visa’s national, regional and community issuers and fintechs in the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk. 

You will join our consulting team and play a role in delivering and implementing high impact projects and solutions with U.S. Financial Institutions/Issuing Banks. This person will develop initiatives to promote balanced and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner. 

Potential engagements could include product development, program launch, customer acquisition, customer life cycle optimization, retention improvement, benchmark analysis, profitability improvement. 

Specific Responsibilities Include: 

• Proactively engage with Visa internal teams in regular business development, strategic and planning discussions 
• Leads consulting initiatives and contributes to closing engagement by identifying potential opportunities with Issuing Bank Partners, Fintechs, Processors and Merchants
• Develop frameworks, approaches, solutions, and recommendations that effectively and efficiently address the most impactful opportunities and challenges
• Build solutions and measurable insights that will help clients to grow their portfolios and customer engagement in their core business 
• Collaborate cross-functionally (e.g., account management, sales, risk, innovation) and across global regional teams to execute projects in ways that use the breadth and depth of Visa’s resources 
• Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic mentorship for client priorities across the verticals and segments 
• Ability to reliably manipulate and analyze large data sets (industry and Visa) to identify meanings insights and recommendations for clients 
• Build new scalable AI solutions, toolkits, standard methodology documents and consulting approach that can be applied across VCA practice 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Strong analytical skills, with demonstrated intellectual and analytical difficulty
• Outstanding C-level communication, storytelling, and facilitation skills
• Collaborative, diplomatic, and flexible, able to work effectively in matrixed organization
• Business development experience
• Technologically savvy, curious, up to date with AI, digital trends and applications
• Prior experience at large management consulting firm or US Financial Institution
• Experience using financial indicators to measure business performance with a significant focus on impacting return on investment
• Strong analytical skills, with demonstrated intellectual and analytical difficulty
• Self-motivated, results oriented individual with the ability to handle numerou