Senior Accountant - Franchise Accounting

What we offer

• Excellent health benefits plan, which includes medical, vision and dental options
• 401(k) with company match
• Company profit sharing plan
• Generous paid time-off and paid holidays
• Paid parental leave
• 2 free on-site fitness rooms
• Employee Assistance Program
• Employee Resource Groups
• Personal and professional development program

Job Summary

The Senior Accountant will perform key functions within the Order to Cash cycle, including billing operations, revenue recognition, and other franchise accounts receivable processes. This role plays a critical part in ensuring accurate financial reporting, optimizing billing processes, and maintaining compliance with internal controls and US GAAP. The Senior Accountant will collaborate cross-functionally to drive process improvements and support ERP transformation initiatives.

You will

Order to Cash

· Support peer group responsible for daily invoices to franchises including product and equipment invoices.

· Own and review reconciliations, transaction activity, and aging reports.

· Serve as backup for Franchise Accounting activities including but not limited to:

o Vehicle invoicing

o Notes Receivable management

o Payment portal management and cash applications

· Liaise with project teams on design, testing, and implementation of new billing workflows and ERP enhancements

Franchise License Fees and Revenue

· Ensure accurate and timely revenue recognition aligned with ASC 606.

· Manage deferred revenue schedules and ensure timely recognition in accordance with GAAP.

· Maintain quarterly and yearly roll-forward of franchise unit counts and deferred revenue.

· Analyze complex contracts for proper revenue treatment.

· Maintain documentation and support for audit and compliance reviews.

Royalties, brand fund fees, and other Recurring Revenues

· Support administration of recurring fees, including designing, testing, and implementing changes as needed.

· Regularly analyze recurring fee invoices and payments to ensure accuracy and compliance.

· Serve as backup to Royalty Administrator.

Additional Responsibilities

General Accounting & Compliance

· Gain comprehensive knowledge of department operations to support continuity and future leadership needs.

· Support month-end, quarter-end, and year-end close activities.

· Partner with IT and Finance to implement robust internal controls across Franchise Accounting operations.

· Develop, maintain, and update Standard Operating Procedures in assigned role.

· Assist with external audits and internal reviews.

· Contribute to process improvement initiatives across the accounting function.

Annual Servpro Convention

· Liaise with cross-functional teams (Convention Committee) to plan and execute yearly Convention.

· Support design and testing of Convention Registration website.

· Attend Annual Servpro Convention to support Registration and Help Desk.

· Support post-convention invoicing, payments to franchises, and reporting.

You have

• Proven leadership experience in supervising accounting teams.
• Solid understanding of US GAAP and ability to research technical accounting issues.
• Advanced proficiency in Microsoft Excel and data analysis tools.
• Strong project management and organizational skills.
• Excellent communication and cross-functional collaboration abilities.
• High attention to detail.
• Must be flexible with high reliability and able to maintain strict confidentiality.
• Ability to work independently and on a team within a fast-paced environment.
• Constant telephone and computer use.
• Ability to read, write, and speak the English language to communicate with franchisees, employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.

Experience:

• Minimum 4 years of experience in accounting with a focus on Order to Cash, with experience implementing invoice processes at scale, with experience in Revenue Recognition.
• Professional/managerial experience in an accounting and finance department and in a corporate environment.
• Robust Microsoft Office experience, especially Excel and PowerPoint.
• Financial and Accounting Software (ERP)
• Blackline or similar account reconciliation software

Education and Certifications:

• Bachelor’s degree in accounting, or related field.

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