Investigator, Special Investigations Unit

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

Job Description

We are looking for an Investigator to join Block and support the continued buildout and evolution of our Cash App Financial Crimes team. The mission of the Special Investigations Unit (SIU) at Block is to monitor and act upon high-level, complex compliance-related escalations and referrals within Cash App; investigate and document incidents of potential money laundering, fraud, terrorist financing, elder abuse, commercial sex trafficking, employee misconduct investigations, and other illicit activities; work with multiple law enforcement agencies and track/log inquiries; write and review Suspicious Activity Reports to be transmitted to FinCEN and other applicable agencies.

We actively investigate to ensure the safety and soundness of the Block system and maintain a healthy, compliant user base.

You will support the Cash App Financial Crimes SIU team by investigating potentially suspicious activity across the Cash App platform. You will collaborate with the broader Financial Crimes team to ensure compliance with applicable laws, regulations and industry best practices.

You Will:

• Monitor and act upon high-level, complex compliance-related escalations and referrals within Cash App.
• Use detective-like mentality to investigate potentially suspicious activity across all AML typologies across the Cash App platform.
• Verify customer and counterparty information and conduct reviews for AML/BSA purposes.
• Work with company partners to ensure full compliance with all applicable laws and policies.
• Attend compliance-related seminars to stay up to date with the compliance industry.
• Support Cash App Financial Crimes and work in collaboration with Customer Support, Risk, Engineering, and other operations teams within Block as a whole.

Qualifications

You Have:

• 5+ years experience in BSA/AML/Compliance or Fraud/Risk related work, specifically filing SARs or working investigations. Ideally this would be at a financial institution or related FinTech payments space.
• Strong investigative skills, including familiarity with public record research and database tools.
• Robust knowledge of AML transaction monitoring/suspicious activity reporting typologies and risks regarding funds transfers/p2p payments, equities, and cryptocurrency.
• Transaction analysis skills that apply across numerous financial products in complex scenarios.
• Understanding of AML laws, rules and regulations.
• Experience working in a team setting, and liaison with multiple law enforcement agencies and government agencies.
• A practical understanding of regulatory mandates and filing deadlines.

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $114,200 - USD $139,600
Zone B: USD $106,200 - USD $129,800
Zone C: USD $97,100 - USD $118,700
Zone D: USD $85,700 - USD $104,700

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health,