Sales Operations Specialist

Learn what makes QTS a unique place to grow your career!

Who We Are:

It's exciting to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today’s dynamic digital transformation.

As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world’s most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone. 

QTS is Powered by People. People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.

Who You Are:

The Sales Operations Specialist performs a broad range of sales support services including assisting with generating accurate and competitive quotes for potential & existing customers, reviewing contracts for accuracy, supporting the sales team and other internal departments, and ensuring a smooth and efficient quoting process. This ideal candidate will play a crucial role in facilitating the sales process by managing quotes and contracts using Salesforce as our primary CRM tool as well as executing established processes and providing essential administrative support to the sales team and other internal stakeholders Your expertise will directly support the sales team in streamlining processes, ensuring compliance, and enhancing overall efficiency in contract execution.

What You Will Do:

• Collaborate with sales executives to understand their requirements and provide support when needed in building accurate and timely quotes.
• Conduct thorough checks to ensure the accuracy of quotes and contracts, identifying any discrepancies or errors, and rectifying them promptly.
• Serve as a point of contact for sales executives and effectively communicate necessary support throughout the quote and contract process. This involves coordinating any revisions or updates, addressing sales-related inquiries, and assisting in resolving any issues that may arise.
• Work closely with cross-functional teams including legal, finance, and operations to ensure smooth contract execution and adherence to deadlines.
• Maintain and update contract and quote records in Salesforce, ensuring data accuracy and compliance with internal processes for clean and effective billing
• Adhere to established security safeguards, procedures, and other Company policies.
• Perform other duties as assigned.

What You Will Need to be Successful:

• Current Salesforce.com CRM experience
• Proven experience in quote and contract management, preferably within a sales environment
• Bachelor’s degree or relevant work experience
• Three or more years relevant work experience
• Knowledge of Microsoft Office Suite
• Proven customer-facing administrative support, multitasking, and time management skills
• Prior experience in a data center and/or IT environment preferred
• Positive, can-do attitude
• Excellent interpersonal, written, and verbal communication skills
• Strong analytical and problem-solving skills, well organized, with solid attention to detail
• Results orientation and attention to timely and accurate completion of daily work requirements
• Ability to multi-task, work under pressure and meet deadlines
• Demonstrated ability to interact constructively with individuals at all levels within the organization and to work in a team environment

The Perks (and these are just a few!):

• QRest Sabbatical           
• Employee Stock Purchase
• QTS scholarship for dependents
• Eagle Club award trip eligibility
• Paid volunteer days  
• Tuition assistance, parental leave and military leave assistance

Total Rewards

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and