Bilingual Portuguese Invoice Delivery Analyst

As an Invoicing Delivery Analyst supporting our Latin America Division, of preference Brazil, where you will assist in the collection, management, and resolution of outstanding invoices from past due accounts. Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts. Manage portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval decisions on new accounts. Recognizes deteriorating credit situations recommending and implementing solutions. Prepares collection reports.

 

Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Excellent written, verbal, interpersonal, and analytical communication skills. Excellent written and verbal communication skills. Strong attention to detail. Ability to handle sensitive matters. Typically, graduate or equivalent with 0 - 2 year experience in contracts, finance, leasing, or equivalent. BA/BS degree in Accounting or Finance preferred.

LOCATION: San Antonio, TX
Bachelor's Degree Required

 

Full fluency of the Brazilian Portuguese language.

 

Preferred Experience and Background 

 

• BA in business administration or any related field. 
• Strong Excel skills are essential
• 2 - 3 years of experience in finance activities (Invoicing, credit memo, collections or cash applications preferred)
• Excellent communication skills and customer service
• Advanced level of Portuguese language skill (oral / written)
• Spanish speaking would be a plus 
• Intermediate Excel knowledge.
• Capacity to work under pressure
• Excellent follow-up process
• Analytical /issue resolution skills
• Customer oriented  

 

The following are in more details the tasks:

 

• Ensure invoices are timely, accurate, and complete in accordance with the customer's guidelines and expectations. 
• Prepare weekly reports called Incomplete, Orders on Hold - Cut Off, Reconciliation, AR Transaction Hold.
• Provide information to the team of web invoicing portal 
• Address and follow-up questions and requests to other LOB in timely manner. 
• Support periodic audits request and clean ups of old invoices.
• Assist in analyzing and reconciling customer accounts for the assigned country.
• Work in Root Cause Analysis for cases that had suffered delays in the normal flow of the operation. 
• Identify, resolve, and mitigate risk in a timely manner so that we could get collectable Invoices.
• Reach defined global SLA and KPI.
• Work with established escalation processes and agreed metrics.
• Learn customized operational tools as Fusion, Open Bravo, APEX.
• Attend internal meetings with management, and other line of business on time.

 

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $19.62 to $38.32 per hour; from: $40,800 to $79,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrue