Sales Operations Manager, Public Sector-remote

The Opportunity

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

Position Summary

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation.
Join our team as the expert you are now and create your future.

The public sector enabling capabilities organization (ECO) consists of six functions that supports Huron at the enterprise level: sales operations (SO), sales enablement (SE), government and policy relations, contracts management, engagement management and engagement assurance. As part of ECO, SO partners with sellers and business units to architect sales assets by reviewing, managing, and developing content for sales meetings or pursuits. The SO Manager supports an assigned portfolio(s) and leader(s) to drive growth and strategic sales initiatives.

Qualifications

The Sales Operations Manager role leverages Huron expertise and public sector industry knowledge to drive growth and strategic sales initiatives for across portfolio(s) and agencies, and ECO assigned projects and programs.  Oversees team activities and daily operations. Additionally, this role provides sales support to general sales requests and will support initiatives such as campaign management, lead generation, client outreach, relationship mapping, and support to general sales requests. Typical duties include the following:

• Support public sector sales team with prospecting and above-the-funnel activities for Department of Veterans Affairs (VA) that drive pursuit strategy, and ECO team activities/special projects

• Remains current with government industry trends, especially within VA and is familiar with our vendor partner network
• Manages and oversee public sector and enterprise initiatives, adhere to team policies, manage capacity and resourcing
• Owns sales intake process by triaging assignments submitted; troubleshoots when capacity is limited to meet most pressing business needs

• Coordinate broadly with internal groups on sales strategy and operational needs (e.g. Marketing, Growth Enablement Teams, Salesforce SMES, Operations, Staffing, Training) 
• Collaborate with portfolio leaders to drive better sales strategy and sales process efficiency; responsible for sales operations team support of assigned Portfolio Team(s)
• Work with portfolio leaders to guide and collaborate with Marketing to craft and execute marketing materials for client outreach and/or communities of interest 
• Support reviewing and contributing to marketing materials and outreach content 
• Identify and provide training opportunities for sellers and leadership team
• Oversee customized content needs (pitch decks, placemats, Salesforce Engage outreach content) for public sector market; ensure superior customer service for internal and external customers
• Facilitate Salesforce compliance through account, vendor partner, opportunities, and contact information updates in Salesforce
• Uses software solutions used to track market activity such as GovWin, Sam.gov

QUALIFICATIONS:

A successful candidate will be able to manage a variety of tasks with deadlines and people. This role will support the public sector sales team by monitoring, and assisting with sales process compliance, and working with sales leaders to maximize sales efforts, results and contribute to strategic development.

Technical Knowledge, Skills, Abilities (KSAs) and Background 

• Bachelor’s Degre