Consultant (Tech & Financial Services)

Who We Are
C Space is the leader of Online Communities - having defined and redefined Online Communities for 25 years. We create vibrant hubs of customer insights and put our clients on a first-name basis with their customers. Now part of the Escalent group of companies, along with Hall & Partners, this is a great time to join C Space due to an expanded offering and broadened client base to expand our reach.

Who You Are

You are naturally curious, analytical, energetic, and are skilled at creating, executing and analyzing results from both quantitative and qualitative approaches to uncover actionable insights. You are experienced in data visualization/storytelling to deliver insights in a compelling and engaging manner. You have a passion for technology or financial services or open to learning and growing in those fields. You keenly understand clients’ business challenges and are proactive in your approach to guide their decision-making.

And lastly and perhaps most importantly, you are a team player. You believe in collective success over personal success, you are a clear communicator and you enjoy learning from your peers.

What You’ll Do

In this role, you will work on several accounts by:

Consulting

• Lead client discussions to define objectives by actively listening and asking the right questions
• Collaborate with clients to gather and translate business priorities and objectives into effective research plans and compelling, actionable reports
• “Own the insights” on your client accounts; show strategic thinking for your clients and be adept at not merely sharing findings and insights, but at providing business recommendations and ensuring our clients act on our recommendations
• Demonstrate deep analytic thinking and curiosity by continuously looking for opportunities to build your stories and conversations with clients (e.g., surfacing unanswered questions relevant to client objectives, incorporating knowledge of industry trends into reports to place insights into broader, more meaningful context)

Conducting Research

• Devise creative, focused and effective activities, projects and frameworks that generate insights
• Build relationships with consumers to create a broader understanding of their thoughts, feedback, opinions and emotions for our C Space teams and our clients
• Conduct in-depth analysis of qualitative and quantitative results to uncover actionable insights relevant to client business and research objectives
• Utilize a variety of visual elements in reports including charts, graphs, imagery and other creative techniques to highlight key insights and engage readers
• Present findings to clients and lead discussions regarding insights and their impact on the business to ultimately inspire clients to act on those learnings

Desired Skills/Qualifications

• 2+ years of experience in market research, consumer insights, brand strategy, qualitative and quantitative research, or similar related fields
• Experience or interest in the technology and financial services industries
• The ability to surface insights, and provide constructive feedback for how to deliver stories in a creative way that engages client audience
• Experience designing and writing surveys
• Ability to set priorities and manage expectations in a fast-paced environment
• Strong client relationship management and consulting skills
• Superb business writing, verbal communication and presentation skills
• Superior analytical skills
• You work well in a collaborative team environment
• Strong MS Office Suite skills (Excel, Word, and PowerPoint)

We are focused on building a