Associate Human Resources Business Partner (Hybrid)

Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth.

Job Description

In a time of unprecedented expansion, we are seeking an Associate Human Resources Business Partner to join our team. In this role, you will consult with business stakeholders and offer HR guidance to Lakeshore associates. The position requires working closely with manager-level associates and other employees to improve effective working relationships, build morale, and increase productivity and retention. Applicants should have exceptional customer service skills, including the desire to lead others to success. The ideal candidate has excellent presentation, verbal and written communication skills. 

A day on the job looks like this: 

• Managing and resolving complex employee-relations issues; conducting effective, thorough and objective investigations with confidentiality  
• Providing day-to-day performance management guidance to business management (e.g., coaching, counseling, career development, disciplinary actions)  
• Building and engaging in talent reviews and the performance management process to ensure internal talent is developed effectively and that gaps are appropriately identified and addressed  
• Participating in evaluation and monitoring of training programs to ensure success; following up to ensure training and learning objectives are met  
• Leveraging workforce analytics to execute HR dashboards, ad hoc reports and employee engagement surveys to identify HR trends  
• Providing guidance and input on business unit restructures, workforce planning, organizational design and succession planning  
• Integrating and partnering with COEs on the Talent Acquisition, Learning & Development, HR Operations, Legal & Compliance and Benefit teams to implement solutions to support business scale and expansion  
• Providing HR policy guidance and interpretation  
• Maintaining knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring compliance; partnering with the Legal department 

Qualifications

Got the skills and experience? Here’s what we’re looking for:

• Bachelor’s degree in a related field 
• 1–2 years of Human Resources Business Partner experience in high-growth organization  
• 2+ years of experience resolving complex employee-relations issues  
• Working knowledge of multiple human resources disciplines, including employee relations, diversity, performance management, talent reviews and federal/state employment laws  
• Ability to acquire a thorough understanding of Lakeshore’s hierarchy, jobs, qualifications, compensation practices and administrative practices related to these factors  
• High EQ with strong business acumen  
• Excellent time-management skills with a proven ability to meet deadlines  
• Strong analytical and problem-solving skills  
• Proficient with Microsoft Office Suite or related software 

Additional Information

And here’s our end of the bargain! 

• Salary: $90,000-$100,000 with an annual bonus of up to 10%
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• On-site preschool for our employees’ children
• On-site employee gym for all levels/fitness needs
• Generous employee discount on products that make you smarter
• Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’r