Associate Director, Operational Risk

Associate Director, Operational Risk

About Us

IFM Investors is a global asset manager, founded and owned by pension funds, with capabilities in infrastructure equity and debt, private equity, private credit, real estate and listed equities. 

Our purpose is to invest, protect and grow the long-term retirement savings of working people. We believe healthy returns depend on healthy economic, environmental and social systems - and these are evolving on a scale never experienced before. To find opportunity, build value and meet the needs of future generations, you need scale, skill and expertise. That’s what IFM Investors has built up over 30 years.

With assets under management of approximately $266.1 AUD billion (at 31 December 2025), we prioritise the interests of over 831 institutional investors worldwide. IFM operates from 16 offices across Australia, Europe, North America and Asia.

For more information, visit ifminvestors.com.

The Opportunity

At IFM, you’re not just part of an investment company – but an invested one. We see the work we do as the chance to take sustainable, responsible steps forward for millions of people around the world.

So, we have made sure to create a workplace that’s inclusive, accountable and collaborative. Where you’re given the opportunities to make a meaningful contribution and grow your skills. All while feeling valued and supported for who you are and what you bring to the team.

Along with the chance to make a meaningful, positive difference from day one, we offer a competitive salary and generous leave entitlements. Our hybrid and flexible approach can vary by team and role, it is built around trust. We encourage our people to manage their work life rhythm in a way that works best for them and their teams.

Business Overview

Risk & Compliance works closely with our business to help ensure we meet our risk and compliance obligations, including anti-money laundering, fraud risks, conflicts of interest, and regulatory reporting.

The Role

The Associate Director, Operational Risk is a second line of defense role within IFM’s Global Operational Risk Team. This position supports the first line in assessing, identifying, managing, and monitoring operational risks across multiple levels, including enterprise-wide, business unit, business processes and projects.

Additionally, the role will involve providing advice and assessment of new products and their associated launch and implementation approach from an operational risk management perspective.

Operational Risk Management:

• Strengthen IFM’s Global Operational Risk Management Framework, policies, and controls, with a focus on embedding across the North America region.

• Oversee management of risk events and partner with the Business to agree appropriate rectification and remediation strategies.

• Drive ongoing improvements and implement solutions to manage risk whilst adopting a balanced and commercial approach.

• Constructively challenge risk management practices and influence business priorities and outcomes. 

• Advise and support the execution of Risk and Control Self-Assessments (RCSAs).

• Conduct risk reviews, lesson learned exercises and deep dives, including project-related impact assessments.

• Identify key risk indicators and work with business units to operationalize these metrics.

• Prepare insights and reporting for stakeholders at all levels, including the Board. 

• Design, develop, and deliver operational risk training materials.

• Driving awareness and deliver training across North America.

• Support and advise the North America Operating Committee.