Senior Technical Writer – Service & Repair, Advanced Surgical
MedtronicAbout the role
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Senior Technical Writer supporting Service and Repair instructions and other documents for the AST product line.Careers that Change Lives
This position has the responsibility and authority to drive, create and deliver technical documentation for global field and depot service employees, and hospital Bio-Med customers. This individual will be primarily responsible for creating and delivering the service manuals and other technical instructions for surgical innovations, visualization, and lung health products/technologies to give both employees and customers the technical information required to troubleshoot, repair, and maintain products in these businesses.
This position is based in Lafayette, CO and is required to be on-site when required. Applicants outside the area will not be considered.
A Day in the Life
Responsibilities may include the following and other duties may be assigned.
• Plans, develops, writes, and edits detailed technical instructions for Service & Repair technicians
• Produces PDF and HTML/web-based publications using a variety of tools
• Conducts interviews with various users, subject matter experts and technical staff to gather data for documentation
• Researches and translates technical information into procedures and other information for highly technical and less technical audiences
• May document engineering processes and specifications
• Recommends formats responsive to technical and user requirements
• Produces products that conform to company documentation and quality assurance standards
Must Have: Minimum Requirements
• Bachelor’s degree required, Technical Writing or Engineering preferred
• Minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience
Nice to Have
• Experience working in a regulated environment, preferably in medical device
• Comfortable working with topic-based authoring in a content management system, specifically MadCap Flare
• Experience writing materials for Service & Repair for medical equipment
• Able to work in the Adobe Creative Suite applications and Adobe FrameMaker
• Expertise in Microsoft Office applications
• Familiarity with Product Lifecycle Management systems such as Agile or Windchill
• Comfortable in a hybrid work environment, able to be in our Lafayette, CO facility as frequently as needed
• Able to work standard working hours
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending
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