Sr. Director, Developer Platform

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure. 

Job Description Summary:

The Senior Director role calls for a visionary leader with an unwavering commitment to user-centered design. This passion translates into flawless execution, leveraging a deep understanding of design patterns to build trust and security within our financial products. They will cultivate a visually sophisticated brand experience that resonates with our target audience, all while influencing stakeholders to champion their design vision.

This leader will spearhead a team passionate about designing intuitive cross-platform experiences. They will utilize prototyping techniques, empathy, and user research, fostering a test & learn mindset. They will play a key role in finding, developing, and retaining the world's best design talent. This individual has a passion for coaching teams and guiding partners in empathizing with customer problems. They will champion a "diagnose with data and treat through design" approach.

Job Description:

PayPal is committed to delivering the best experience for our global developers with a strong customer focus. Our team, embodying a Developer Mindset, designs essential experiences, testing capabilities, and tools critical for developers to efficiently build and launch products within PayPal’s suite. With over 3 million developers visiting our portal annually and over 30 million small businesses relying on developer tools, we are seeking a Senior Director of Design to lead with a deep focus on customer needs and a Developer Mindset, driving the expansion of our external Developer Experiences and fostering a thriving developer ecosystem. If you are passionate about empowering developers by introducing them to top-notch PayPal solutions and driving customer-centric design, then this role is the perfect fit for you. 

Job Description 

The Senior Director role calls for a visionary leader with an unwavering commitment to user-centered design. This passion translates into flawless execution, leveraging a deep understanding of design patterns to build trust and security within our financial products. They will cultivate a visually sophisticated brand experience that resonates with our target audience, all while influencing stakeholders to champion their design vision. 

This leader will spearhead a team passionate about designing intuitive cross-platform experiences. They will utilize prototyping techniques, empathy, and user research, fostering a test & learn mindset. They will play a key role in finding, developing, and retaining the world's best design talent. This individual has a passion for coaching teams and guiding partners in empathizing with customer problems. They will champion a "diagnose with data and treat through design" approach. 

The ideal candidate should be an experienced design leader who has successfully demonstrated taking business goals and turning them into inspiring world-class designs. The individual must have an understanding of the complexity of product development and new product incubation. The role requires the ability to develop ideas quickly in response to business needs, turn creative concepts into high-quality, on-brand customer experiences, partner closely with product and engineering teams, and to develop and coach a team of high craft designers, technologists, and strategists. 
 
You will report to the VP of Design, Merchant. We believe that different perspectives and backgrounds inside our team lead to innovation and inclusion in our product design. We advocate for meaningful and engaging experiences for our diverse global customers. We support each other, learn from challenges, and have fun along the way. 

 

Job Responsibilities 

• Lead global teams of designers to drive best practices in designing developer experiences, ensuring that processes and methodologies align with business and customer needs. 

• Guide UX efforts across teams, including strategy development, planning, collaboration with cross-functional partners to address obstacles specific to designing developer experiences, and effectively presenting design concepts to senior staff and stakeholders. 

• Ensure the team is accountable for not only leveraging and expanding the utilization of design systems, style guides, patterns, and assets to create intuitive and user-friendly developer experiences but also for contributing to the enhancement of these systems based on specific developer needs. 

• Promote and engage the ecosystem to understand, leverage, and connect with the developer community as part of their own charters. 

• Contribute to the wider UX an