Installation and Technical Support Specialist

The URUS Installation & Technical Support Specialist will support regional sales support, technical trouble shooting, and technical implementation for the GENEX Herd Monitor™ and Alta Cow Watch™ systems. This role merges commercial and technical expertise to ensure the successful deployment and utilization of livestock monitoring technologies that drive reproductive performance, operational efficiency, and on-farm profitability.

You will act as the primary technical expert and project leader supporting sales, configuring systems, and coaching teams. This role benefits from knowledge of dairy herd management, customer training, and innovative technology application in the agtech space.

RESPONSIBILITIES 

Technical Implementation & Support

• Serve as project manager and lead administrator for installation, configuration, and onboarding of Herd Monitor™ and Cow Watch™ systems.
• Train customers in system usage, software tools (e.g., DairyComp), and on-farm integration
• Provide post-installation support

 Sales Enablement & Business Development

• Partner with Sales and Technical teams on prospecting, system proposals and service agreements
• Build and maintain a robust pipeline of customers and key accounts

Product Strategy & Innovation

• Develop innovative use cases, pilot programs, and market-ready configurations
• Gather and analyze customer feedback
• Liaise with the Nedap Category Manager and other business units to ensure alignment with global initiatives

REQUIREMENTS

• Bachelor’s degree in agriculture, Animal Science, or related field (or equivalent experience)

• Ability to travel (air and land) up to 75% within the West and Central regions

• Strong dairy background with experience working directly with cows and dairy operations

• Technical aptitude and experience with livestock monitoring or agtech systems preferred

• Excellent communication, problem-solving, and project management skills

• Passion for delivering value and building long-term relationships with progressive producers

• Ability to lift 25 lbs. 

• Ability to climb ladders.