Full Time Patient Transport Alternate weekends 8am-4:30pm

POSITION SUMMARY:

Under the direction of the Transport Supervisor or the Director of Transport Services, performs a variety of duties, including transporting patient, medical equipment, and specimens to and from areas within the hospital as assigned.

Position: Patient Transporter

Department: Patient-Equip Transport

Schedule: Full Time, 8am-4:30pm With Alternate Weekends

Location: BMC Main Campus, Boston, MA

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Transports patients, specimens, equipment and related items and supplies safely and comfortably to and from areas within the hospital as assigned in a timely manner. 

• Greets patients, families, visitors and staff  in a friendly courteous positive customer service manner.

• Identifies self as a transporter. Hands-off patient to a caregiver. 

• Verifies patient identification with patient and also by checking  patient ID band.

• Obtains/verifies  first and last name and medical record # and destination prior to transport.  

• Receives and puts away all supplies in  SMC and CPD. 

• Match packing slips with Purchase Order numbers and file paperwork.

• Fill out Return Goods Authorization forms to send to purchasing to secure repair/return authorization.

• Delivers patient equipment to areas.

• Retrieves/cleans equipment from designated areas. 

• Cleans/places  label "Equipment is Clean.” 

• Delivers broken equipment to the appropriate location for repair.    

• Packages and ships repairs to repair companies and maintains repair log database.

• Communicates with vendors to coordinate repairs and equipment loaners.

• Picks up and returns all loaned or borrowed equipment from neighboring hospitals if necessary.

• Carries pager/radio/headset while on duty and responds to page or radio in a timely manner.  

• Maintains in log all patient transports.

• Documents last and first name, time, destination etc., including specimens/equipment transported.

• Submits log to supervisor.

• Closes out trip, signs in/out for lunch and breaks.

• Records an inventory count of equipment each day. Utilizes filing systems for procurement archiving.

• Checks /inspects transport vehicle for safety prior to transport.

• Checks for cleanliness, sufficient oxygen for round trip, checks brakes, handrails, mattress, etc.

• Cleans if necessary.    

• Performs all duties with a customer service focus. 

• Represents the hospital and Nursing  department in a professional, courteous manner in all dealings with other hospital employees, vendors, patients and visitors. 

• Treats patients in a manner that preserves and protects patient autonomy, dignity, confidentiality, and patient rights.

• Responds to all requests for service through radio, telephone and personal contact. 

• If unable to assist a patient/customer needed service, follows thru with request by contacting dispatcher or supervisor.

• Refers the request to the correct individual.

• Refers all unanswerable or unfulfilled requests for service to the supervisor and/or manager. .

• Maintains cleanliness and neatness of work and lounge areas.

• Assists in hospital emergency disaster plans. 

• Identifies emergency situations and initiates appropriate response actions within the scope of his/her role.

• Is familiar with area disaster plan and responsibilities.  

• Completes department charge slips and records all transactions into computerized information system and file documents as required

• Request assistance from nurse/or aide in transferring/moving patient from wheelchair to stretcher or bed.

• Transports patients to the Morgue and to and from the Recovery Room.

• Performs dispatcher function as required.

• Utilizes hospital's Values as the basis for decision-making and to facilitate the division's hospital mission.

• Follows established hospital infection control and safety procedures. 

• Follows infection control policies, cleans stretcher/wheelchair after transporting a patient with "precaution" status. 

• Remains knowledgeable of and follows department policies and procedures.

• Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations, e.g., DPH, Joint Commission, Fire Codes, OSHA, etc.

• Completes annual mandatory educational requirements, e.g., safety regul