Sr. Communication Analyst

Company

Federal Reserve Bank of Dallas

We are dedicated to serving the public by promoting a strong financial system and a healthy economy for all. These efforts take a team of dedicated individuals doing many different jobs. Together we’re creating a workplace where talented people can thrive, and we welcome your unique background and perspective to help present the best possible solutions for our partners.

Location: #LI-Hybrid

About the Role:

The Sr. Communication Analyst will apply broad thinking to the communication needs of the organization and will develop and carry out communication plans supporting multiple efforts, including process changes, technology changes, and organizational changes.

You Will:

• Lead the communication of technical solutions to solve business problems and to increase business process efficiency.

• Produce effective written recommendations, proposals and other documents to communicate analysis and solutions.

• Collaborate with Product Management team, prepare and deliver meaningful management information in connection both with ongoing business operations and changes.

• Make presentations to management, coordinate small projects under direct supervision and contribute to task forces or project teams.

• Communicate complex problems; take a new perspective to ensure the product audience is informed and engaged.

• Work independently, receives minimal guidance.

• Act as a resource for colleagues with less experience.

• Observe or interview department staff members to understand information and process support needs; seeks out, studies, and incorporates existing requirements, relevant policies, procedures, standards, and guidance relevant to the assignment to ensure effective communications are developed.

• Analyze information gathered and plan, write and deliver assessments, proposals, training, and general communications to internal audiences at all levels in the department. May review results prepared by junior analysts.

• Design, draft, and produce a variety of communication and creative materials, including internal announcements, executive talking points, presentations, and internal news articles.

• Help improve and bring formality, consistency to communication processes.

• Develop and execute communication and marketing plans and activities across multiple efforts and programs.

• Work closely with leadership, including senior leaders, and will collaborate outside the division working with other communication/OCM/Marketing teams.

• Create a body of persuasive product communication materials and templates.

• Build and maintain relationships with staff and leaders across the division, and across the Bank.

• Maintain the product portal and help site.

You Have:

• 8 years of experience providing technology related services within a medium or large company or consulting organization.

• Requires in-depth knowledge of systems requirements and IT processes and technologies.

• Knowledge of Agile Product Management.

• Requires in-depth knowledge in communications best practices

• Understanding of FRS Information Security requirements.

• Understanding of training, change management and product adoption.

• Working knowledge of project management.

• Demonstrates an understanding of the business processes.

• Demonstrates excellent critical thinking and problem solving abilities.

• Demonstrates high level of integrity, ability to work with ambiguity, and strong sense of confidence to deliver on responsibilities.

• Excellent listening and executive communication skills.

• Must have a collaborative working style and work effectively as part of a team.

Our Benefits:

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

• Comprehensive healthcare options (Medical, Dental, and Vision)

• 401K match, and a fully funded pension plan

• Paid vacation, holidays, and volunteer hours; flexible work environment

• Generously subsidized public transportation and free parking

• Annual tuition reimbursement

• Professional development programs, training and conferences

• And more…

Notes:

This position may be filled at various levels based on candidate's qualifications as determined by the department.

Please submit your application by Friday, January 1