Jobs and Careers

Associate, Legal Operations

United States, United Statesfull_timeVerifiedPosted 2 Apr 2026

About the role

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About the Role

As a key member of Lyra’s legal team, you will be instrumental in supporting the department's expanding operations and furthering Lyra’s mission to provide mental health solutions to employers nationwide.

This role serves as a key operational partner to the GTM and Customer Success teams, focused on enhancing the Legal team's efficiency and operational excellence through scalable processes. A critical responsibility is the optimization and management of legal technology, particularly maximizing the capabilities of the Contract Lifecycle Management (CLM) tool, Ironclad, and integrating it with Salesforce, ServiceNow, and other relevant management systems.

The ideal candidate is a highly organized, detail-oriented, and results-driven professional with a minimum of five years of experience working with CLM tools and legal technology systems. The successful candidate must be proactive, possess a strong customer service orientation, and be capable of operating autonomously with limited day-to-day oversight. This role requires the ability to thrive in a fast-paced and dynamic environment, adapting effectively to shifting priorities, business drivers, and organizational needs while collaborating proactively with various cross-functional teams.

Responsibilities

The Associate, Legal Operations is responsible for enhancing the efficiency and organization of the Legal commercial team, particularly by streamlining the contracting process, managing legal technology, and optimizing workflows to accelerate revenue generation.

Key Focus Areas:

Contracting and Workflow Optimization

Contract Management: Oversee the operational aspects of commercial contract workflows, including contract repository, performance metrics, and compliance through archiving and metadata maintenance.

Process Improvement: Drive contracting efficiency by proactively maintaining and updating workflows, legal playbooks and templates, utilizing AI technology, and managing the coordination, tracking, assignment, and signature process for all contracts.

Operational Support and Reporting

Legal Team Support: Provide direct operational support across various Legal practice areas, triage both internal and external department requests, and assist in resolution.

Project Management & Knowledge: Deliver comprehensive project management support for legal initiatives and develop and maintain a centralized legal knowledge management system.

Reporting and Metrics: Generate essential contracting dashboards and produce monthly detailing performance, productivity, and key metrics, or ad hoc reports as requested.

Collaboration and Technology

Process Enhancement: Proactively identify opportunities to improve and streamline existing legal processes, keeping current with the latest legal operations trends and technology.

Stakeholder Engagement: Build and maintain strong, collaborative relationships with cross-functional business stakeholders at all levels.

Technology Enablement: Provide user support on legal tools and processes.

Qualifications

Bachelor's Degree is required.

5+ years of relevant experience in project management, sales, or business operations.

Preference for experience within a law firm or in-house legal department (e.g., legal operations, contracts administration, paralegal), with healthcare sector experience being a plus.