About Vantage Data Centers

Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Site Operations Department

The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers.  The team is staffed 24 x 7 onsite with Critical Facility Engineers (CFEs) on each shift.  This team is the face of Vantage to our customers and the first line of defense regarding the uptime of our campus as well as the performance of our customer installations.  Using a Critical Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department performs all preventative and corrective maintenance.  Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure.  This is a team that does most of the actual work versus calling upon vendors.  As a result, we provide superior service that is faster and more cost effective.

Position Overview

We are looking for a Lead Critical Facilities Engineer who knows what best-in-class service looks like and can make that a reality.  This role is an important member of our facilities team where we manage some of the most efficient and cost-effective data center facilities in the industry.

The Lead Critical Facilities Engineer is responsible for coordinating work efforts, serving as the primary escalation point, and ensuring smooth workflow between shifts within the Critical Facilities team. This role involves operating, maintaining, and performing service repairs on critical Data Center systems, coordinating maintenance vendors, and developing reliability reports. The Lead Technician also assists in training team members, creating maintenance procedures, and managing inventory and supplies. The role requires hands-on experience in industrial electrical and mechanical systems, knowledge of critical facility operations, technical writing skills, and the ability to interpret blueprints and schematics.

The successful candidate for this role will lead and work with a team of other electrical and mechanical-focused engineers performing maintenance and repair for our data center infrastructure.  We take our customer requirements for uptime seriously and keep our facilities maintained to a very high standard to insure uninterrupted service for our customers.

If you enjoy working on critical data center systems (UPSs, PDUs, Diesel Generators, ATS equipment and Building Controls), as well as industrial electrical equipment and systems that include power distribution components/wiring, electronic components and lighting systems.  If you know the importance of getting it right the first time and not disrupting mission critical data centers.  If you enjoy delighting customers with superior service and you have the desire and ability to do so, then please read on!

Essential Job Functions

• Coordinate work efforts and ensure seamless workflow between shifts.

• Act as the primary escalation point for on-shift Critical Facilities Technicians.

• Support the creation and review of MOPs/SOPs/EOPs for critical work efforts.

• Work independently and as part of a team under limited supervision.

• Organize workflow, adapt priorities, and exercise discretion and judgment as needed.

• Maintain frequent contact with employees at all levels and external vendors.

Duties

• Operate, maintain, and service critical Data Center systems, including UPS, PDU, generators, ATS, controls, etc.

• Generate reliability reports to achieve and maintain 100% uptime and capacity targets.

• Coordinate and oversee maintenance vendors to ensure personnel safety and protect critical equipment.

• Create MOPs, SOPs, and EOPs for maintenance activities and ensure compliance.

• Assist in training Critical Facilities team members in maintenance techniques and troubleshooting.

• Contribute to the creation of the Annual Maintenance Calendar.

• Lead in-house maintenance and coordinate between shifts for on-time PM completion.

• Identify team needs in collaboration with the Chief Engine