About the role
Company Description
$18 - $20 / hour Use our Daily Pay benefit and get access to your pay as you need it.
About Westgate Vacation Villas & Town Center Resort:
Westgate Vacation Villas & Town Center Resort, which boasts more than 3,000 accommodations, offers you a great opportunity to meet and share stories with guests who arrive from around the world to enjoy Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers such as 14 heated outdoor pools, 14 hot tubs and the state-of-the-art Ship Wreck Island Water Park.
Job Description
As an Assistant Manager, you will
- Maintain up-to-date standard operating procedural manuals covering service standards, cash handling, menu item preparation, safety and security, purchasing, ordering, receiving, stocking, requisitioning, and internal audit policies.
- Train supervisory staff to ensure adherence to standards and maintain consistency in operations.
- Develop and implement staff training programs and sales incentive initiatives to drive sales growth, achieve budgeted check averages, and increase profits.
- Conduct formal performance evaluations for all restaurant staff to assess performance and identify areas for improvement.
- Provide excellent service to owners and guests, ensuring a positive dining experience.
- Prepare and adjust work schedules for the entire staff to ensure adequate coverage and meet customer service standards within budgetary guidelines.
- Organize regular training classes and meetings for all staff members to enhance skills and knowledge.
- Enforce disciplinary actions for individual staff members in accordance with company guidelines.
- Lead the selection, interviewing, orientation, and training of new hires in accordance with company policies.
- Develop and implement ongoing staff training programs to ensure compliance with State Health Regulations.
- Prepare weekly revenue forecasts and staff work schedules within established staffing guidelines.
- Operate outlets within budgeted guidelines, ensuring efficient use of resources.
- Maintain par stock levels for each outlet per department procedure to ensure adequate inventory.
- Administer liquor/beverage requisitions per department procedure, maintaining inventory control.
- Ensure adherence to beverage controls per company and department policies.
Supervisory Responsibilities
- Directly supervise team members at the location, ensuring smooth operations.
- Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Train, coach, and mentor team members to maintain high performance standards.
- Plan, assign, and direct work to ensure efficient workflow.
- Assist in appraising performance and rewarding team members for their contributions.
- Address complaints and resolve problems in a timely and effective manner to maintain a positive work environment.
To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for candidates who shares our commitment.
Qualifications
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, talk, and hear. In addition, the employee is occasionally required to taste and smell. The team member frequently is required to climb or balance. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Abilities
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to define problems, collect data, establish facts, and draw valid conclusions.
Work Environment
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.
Acknowledgement
Team members should understand all essential job functions prior to accepting an offer of employment and
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