Corporate Vice President, New Business Operations Product Lead

 

Location Designation: Fully Remote 

 

 

 

Role Overview:

We are seeking an experienced Digital Product Owner to lead the strategy, roadmap, and delivery of New Business Operations (NB Operations) modernization initiatives across Purchase Experience.

This leader will have end-to-end ownership of the NB Operations product domain, including Annuity New Business (ANB), Suitability, TeleApp, Self-Complete Part 2, TIPS, TIDE, and Reg. 60. The role will drive modernization of these capabilities, ensuring a cohesive, scalable, and efficient experience across the new business lifecycle.

The role is also responsible for leading and developing a team of Product Owners, setting strategic direction, making prioritization and design decisions, and ensuring outcomes are delivered with quality, accountability, and consistency.

This position requires a strong strategic thinker, decision-maker, and people leader who can operate effectively in ambiguity, influence leaders across business and technology, and balance long-term modernization with near-term operational needs.

 

What You’ll Do:

Own Product Strategy, Roadmap & Prioritization

• Define and champion the product vision for NB Operations capabilities across ANB, Suitability, TeleApp, SCP2, and supporting platforms.
• Serve as the lead Product Owner for NB Operations modernization initiatives with accountability for outcomes.
• Lead development and execution of the NB Operations roadmap aligned to operational needs and transformation goals.
• Prioritize functionality, regulatory requirements, and enhancements based on value, risk, and capacity.
• Act as a NB Operations subject matter expert guiding design and functional decisions.

Lead and Develop a Product Team

• Lead, coach, and develop a team of Product Owners supporting NB Operations capabilities.
• Set clear expectations for ownership, accountability, and results.
• Guide translation of business needs into scalable product solutions and backlogs.
• Foster strong partnership across business and technology teams.

Drive Cross-Functional Leadership, Influence & Alignment

• Collaborate with stakeholders across NB Operations, Underwriting, Field Service, Technology, and Agency.
• Influence decision-making by framing trade-offs and recommending solutions.
• Align modernization priorities, sequencing, and integration opportunities.
• Represent NB Ops in governance discussions and escalate risks proactively.

Lead End-to-End Delivery with Accountability

• Partner with teams to define epics, user stories, and acceptance criteria.
• Ensure high-quality delivery across testing, operational readiness, and release.
• Partner with support teams to resolve production issues impacting workflows.

Champion Change Management & Adoption

• Partner with change management across NB Operations, Field Service, Agency and Underwriting.
• Partner with training and communications teams for rollout readiness.
• Support pilots and phased implementations.
• Communicate a clear modernization narrative to stakeholders.

 

What You’ll Bring:

• Demonstrated success leading product strategy, prioritization, and delivery in complex, cross-functional environments.
• Experience managing and developing Product Owners or similar roles.
• Experience in financial services, insurance, underwriting, or other regulated environments preferred.
• Experience working in agile environments and partnering closely with technology teams.
• Strong background leading initiatives with multiple stakeholders, dependencies, and competing priorities.

 

#LI - EM1

#LI - REMOTE

 

Pay Transparency

Salary Range: $125,000 - $175,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited