Engineer, Senior Systems

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Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college, as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
 
As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Reflects the diversity of our community

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for under-represented populations

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

ACC is proud to serve a diverse student body as an open-access and low-cost institution. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to our students' diverse cultures and socio-economic backgrounds. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC's faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

Job Posting Title:

Engineer, Senior Systems

Job Description Summary:

The Senior Systems Engineer at Austin Community College will be pivotal in managing and enhancing our IT infrastructure. This role demands deep expertise in physical and virtual datacenter solutions, proficiency in shared storage and networking, and familiarity with cloud systems. This role is responsible for implementing the Systems Engineering areas of the strategic roadmap, providing tactical day to day support, system maintenance, and fulfilling requests using best practices.

Job Description:

Key Responsibilities

• Serve as a subject matter expert in two or more of the following: virtual infrastructure, enterprise operating systems, identity management, enterprise storage, backup and disaster recovery, and cloud technologies.
• Manage complex projects and resources for system implementation, upgrades, migrations, replacements, and renewals.
• Design, configure, maintain, and optimize IT infrastructure for reliability and performance.
• Quickly resolve complex technical issues to minimize downtime.
• Develop proficiency in cloud systems and contribute to cloud related projects and initiatives.
• Collaborate with Network Engineering and InfoSec on network stability and cybersecurity.
• Ensure seamless integration of systems and services across academic and business departments.
• Provide technical leadership, mentorship, and cross-training team members and foster a positive and mission-focused approach.
• Create and maintain detailed technical documentation, including system configurations, procedures, and best practices.
• Evaluate cost-effectiveness and feasibility of software/hardware systems through vendor comparisons and independent assessments, providing recommendations to management and business partners.
• Perform additional tasks as delegated by supervisors or as required by department needs.

Knowledge and Skills

• Proficiency in Microsoft Server and Desktop OS, Linux OS, SQL, VMWare vSphere, and Horizon.
• Deep understanding of enterprise infrastructure technologies, including file and print services, directory services (AD, LDAP, Okta), web services, databases, highly redundant storage, backup systems, and datacenter components (server, st