Digital Product Manager - Remote

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.  

We are seeking an experienced Product Manager to lead the definition and delivery of the Optum App experience embedded within leading EHR platforms such as Epic, Athenahealth, and Meditech. This role is responsible for owning end-to-end user experience and design strategy, ensuring seamless integration into existing clinical workflows and meeting providers where they operate most-within the EHR. This role will partner closely with design and technical integration teams to drive cohesive, intuitive solutions, balancing usability, clinical efficiency, and technical feasibility. This leader will guide cross-functional efforts, align stakeholders, and steer execution to deliver a high-impact, integrated product experience that enhances provider productivity and patient care. 

The Optum App is a product that includes ambient listening technology, AI-driven chart intelligence capabilities, autonomous coding, and autonomous billing solutions to reduce admin burden, prevent claim denials, solve for reimbursement, and enable physicians to focus less on paperwork and more on delivering high quality patient care.  

In this role, you must be able to effectively communicate complex concepts with vendors, customers, co-workers and management, both verbally and in writing. You must balance a self-motivated, independent work ethic with the desire to educate and assist others. Organization, prioritization, attention to detail and the ability to work under pressure are all crucial.  Must have the ability to thrive in a fast-paced environment with a high tolerance for ambiguity.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:  

• Translate product strategy into actionable plans, goals, milestones, and measurable outcomes
• Define and own the user experience for Optum App workflows embedded within EHR platforms, in partnership with design and technical teams
• Own product execution from concept through testing, launch preparation, and iteration in partnership with engineering and technical integration teams 
• Develop deep understanding of physician behavior in EHR clinical workflows and optimize how our capabilities compliment user behavior, reduce friction, and improve efficiency 
• Translate workflows into business requirements, use cases, and user stories that support intuitive, integrated product experiences

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• 3+ years of experience in product strategy, product delivery, or related product roles with responsibility for delivering against commitments 
• 3+ years of experience interfacing with business leaders and cross functional stakeholders to deliver strategic business plans and roadmaps
• 3+ years of experience translating workflows into requirements, defining key use cases and experience considerations, and writing user stories
• 3+ years of experience working across leadership, technical, and cross-functional stakeholder groups
• 2+ years of experience working in health IT, digital health, or a related healthcare technology environment
• 2+ years of experience as a product analyst/product manager

Preferred Qualifications: 

• Experience with and ideally deep understanding of Epic, Athena, Meditech, and other EHRs 
• Experience working with or adjacent to revenue cycle management solutions
• Experience working on technical integrations or working with vendor tech