To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Principal Architect, Platform Identity

The Mission

We are seeking a distinguished Principal Architect to serve as the definitive technical authority for the Salesforce Identity Platform. This is a high-gravity leadership role for an architect who excels at the intersection of global trust systems and immediate operational delivery.

You are the primary engine of identity integrity, ensuring that contemporary authentication and authorization designs are hardened, near-term releases are seamless, and the multi-year roadmap for Agentic Identity is an operational reality. You will traverse the strategic and the tactical, harmonizing Identity efforts across the enterprise and establishing unified, elegant architectural patterns that secure billions of global transactions.

Key Responsibilities

Identity Domain Precision & Delivery

• Advanced AuthN/AuthZ Frameworks: Translate sophisticated trust requirements into elegant, production-ready architectures. You will author the definitive technical frameworks for modern authentication flows, granular authorization, and secure session management for accelerated delivery cycles.

• Identity Protocol Stewardship & Agentic Evolution: Serve as the final arbiter for high-stakes Identity initiatives. You will lead the implementation of modern industry standards while pioneering the frameworks for Agentic Identity, ensuring that autonomous agents can authenticate and operate with the same level of trust and security as human users.

• Cryptographic & Resilience Governance: Lead the technical oversight of the platform’s most sensitive pathways, including Key Management, mTLS, and Token Exchange services.Through rigorous design governance, you will ensure every implementation is hardened for high-concurrency demands and maintains the highest standards of security integrity.

• Identity-First Decisioning: Navigate the balance between immediate feature delivery and long-term platform health. You will provide high-context, rapid decision-making on complex Customer Identity & Access Management challenges while ensuring the foundational trust architecture remains pristine.

Technical Diplomacy & Global Connectivity

• Identity Ecosystem Harmonization: Act as the primary technical bridge between senior leadership and cross-functional engineering domains. You ensure that identity lifecycles across diverse products (e.g., Core, Slack, Tableau, Agentforce) are cohesive, frictionless, and interoperable.

• Consensus Engineering for Trust: Navigate complex organizational landscapes to align stakeholders on a singular Identity vision—balancing the need for developer agility with the uncompromising requirements of enterprise-grade security.

• Institutionalizing Unified Identity Standards: Partner with senior leadership to replace ad-hoc integration models with repeatable, standardized Identity-as-a-Service patterns. You will establish the frameworks that allow disparate clouds to inherit core security and identity controls autonomously.

• Identity-Product Synthesis: Work closely with  stakeholders to refine nebulous requirements into achievable technical milestones, ensuring every identity feature is sustainable and aligned with global engineering capacity.

Long-Range Planning & Technical Sovereignty

• Strategic Identity Roadmap: Lead Long-Range Planning (LRP) initiatives and author the "North Star" papers that define the evolution of Zero-Trust, Verifiable Credentials, and Agentic Ident