Supervisor, Food Warehouse

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Summary

Responsible for overseeing the Food Distribution Center (FDC) operations.   Supervisor must have the ability to create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.
 

Essential Functions

• Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Union guidelines, as well as Company policies and procedures.
• Support the employee and guest satisfaction programs and ensures the staff understands the importance of the programs.
• Supervise all hourly staff and Seasonal Supervisory staff, provide work direction, performance reviews, and coaching to team
• Ensure company compliance with Union contracts regarding employee work conditions, maintaining discipline and replacing open shifts
• Completion of administrative responsibilities for the department to include review of team member schedules, daily operational work plans, cleanliness and sanitation checklists 
• Mentors and counsels team members and enforce appropriate policies and procedures ensuring compliance of departmental standards.
• Responsible for supervising employees’ workflow, setting leadership standards, and guiding work locations efficiency. Builds internal relationships ensure our employees are exceeding expectations.
• Observes, critiques, and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service.
• Acts as Environmental Health & Safety Team representative for the employees.
• Uphold projected labor budget.  Adjust operations as necessary to budget, including weekly work schedules.
• Maintain a clean, safe and professional work environment.
• Ensure proper training of new hires is upheld to the content of the training materials.
• Ensure the workforce is trained and proficient at assigned tasks.
• Provide oversight of Production Kitchen (PK) and Production Bakery (PB) as a management representative as needed
• Lead workforce planning, reward and recognition planning, employee events, and employee satisfaction action planning.
• Performs other duties as assigned

Qualifications

Qualifications/Requirements

• High School diploma or GED required
• Minimum 2 years management & logistics/warehousing experience with multiple large high-volume food service operations and managing a team of 10+ employees.
• Must be available to work on weekends, holidays and nights in varying weather conditions. Please note that this role is third shift.

Desired Characteristics

• Associate or Bachelor’s degree (or equivalent) in l