Program Lead, Project Management Development

General Job Description: 

Reporting to the Director, Project Management Development (Director, PM Development), the Program Lead, Project Management Development (PM Development) is responsible for assisting in the development of training materials, implementation of training resources, management of training schedules, and facilitation of both virtual and in-person classes. The Program Lead, PM Development role will focus on the development and support of ACCO’s Project Management teams while collaborating with the trades, engineering, and corporate support departments. Additional support in the parallel development of ACCO’s workforce may be provided by this role if required.

The working relationship between the Program Lead, PM Development, the Sales Management team, and the Director, PM Development is critical to the success of the role. This role is in partnership with the Sales Management team and the Director, PM Development where a high level of collaboration and trust must be exercised to achieve desired results with the highest positive impact and least negative impact to the organization.

Geographic Scope: Assigned 

Supervises: N/A

Colloborates with: PM/Workforce Development team; Construction Operations team; Executive Leadership across the Facility Service and Construction Groups; Sales & Project Management teams; Engineering team; Training and Development Team; Corporate support departments.

Essential Duties & Responsibilities

• Process and Training Development: Work with subject matter experts to quickly assess, design, develop, and maintain instructor-led, web-based, and workbook training materials that are educational and effective. Review and evaluate existing sales team processes and training materials. Create workflow guides and other reference materials for Sales Management to leverage in managing and training their teams. Contribute to the implementation and maintenance of these practices across the company.
• Independently draft training materials (handouts, presentations, etc.) focusing on entry to advanced Project Management topics; to be reviewed by the Director, PM Development.
• Maintain existing training materials to incorporate updates related to internal processes, corporate policy, etc.
• Coordinate training schedules with the Director, PM Development, Sales Managers, the Training Team, and any other relevant departments.
• Provide one-on-one training support to Project Engineers and Project Managers in collaboration with needs expressed by Sales Management.
• Assist in the facilitation of virtual & in-person training classes.
• Assist in the facilitation of in-person multi-day workshop events.
• Lead virtual & in-person classes if required and as assigned by Director, PM Development.
• Relationship Building: Establish in-person relationships across the business to ensure you’re bringing value to your customer (Construction and Facility Service Sales team members) and ACCO’s Core Values are being represented. Establish and maintain in-person relationships with teams outside your group and across the corporate footprint. 
• Collaboration: Collaborate with internal departments to stay abreast of current standards and best practices for content management and integration. Create, maintain, and communicate project/training plans to ensure timely delivery of training materials and programs. Ensure open, collaborative, supportive, and frequent communication with your customer group (Construction Operations) and support departments.
• Culture— Act as a champion of ACCO’s Culture and Core Values (Commitment, Integrity, Authenticity, Innovation, Initiative, and Collaboration) and actively reinforce the desired corporate culture and values. Lead by example and hold accountable all team members to ACCO’s Core Values. Build and achieve trust with your group and all others.
• Other tasks, duties and responsibilities as assigned by the Director.
   

Position Requirements (Skills, Work Experience, Education, etc.):

• 4-year College degree related to Engineering or Construction Management, or equivalent industry experience.
• 5 or more years of experience in a Project Management role in the Construction or Building Facilities Services industry.
• High sense of integrity.
• Strong organizational and time management abilities.
• Maintain a positive and collaborative relationship with ACCO’s internal teams/departments.
• Ability to use discretion and maintain confidential information.
• Ability to express difficult and complex concepts clearly and in a non-technical way.
• Willingness to learn and master new training topics and software applications as needed.
• Demon