Senior Business Analyst - Central or Eastern US

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

Senior Business Analyst – Central or Eastern United States

Senior Business Analyst

The Sr. Retail Business Analyst is responsible for account demand planning & product forecasting, order management, and providing robust data analytics & reporting to ensure account success and decision confidence. This highly analytical account facing position requires strong project management, prioritization, communication skills, strong experience with demand planning/forecasting and order management, and a working knowledge of retailer processes and systems. S/he communicates well across various levels of a retail organization, including store associates, business analysts and buyers. The position directly supports the account sales leader and works closely with Channel Marketing and Field Sales to ensure success by leveraging strong relationships across internal functions including Sales, Finance, IT, Marketing, Supply Chain and Operations.

What You Will Do:

Account Management & Operations

• Build and closely manage relationships with customers at the analyst level; ensure strong communication if/as needed with the buying organization; work across other retailer functions if/as needed including space planning, merchandising, store operations, omni-channel, supply chain and retailer-based vendor resources

• Identify and lead implementation of internal best practices cross functionality that improve customer experience within assigned account

• Communicate and collaborate effectively with internal and external customers and stakeholders

• Assist account sales leader with account planning and strategy development, assortment planning and optimization, pricing and related activities

• Lead account forecasting activities; utilize strong analytical and concise communication skills when speaking to business performance, drivers and impacts (financial and operational)

• Partner with Supply Chain & Operations partners to ensure smooth product logistics, mitigate challenges, and build/enhance forecasting processes.

• Manage vendor compliance reporting and monthly disputes/claims processes

• Plan and smoothly execute product transitions with minimal customer impact (strong replenishment plan)

• Support Channel Marketing to ensure SKU information is updated and maintained in retailer systems, and ensure POGs are setup and maintained properly and maintains integrity; assist Channel Marketing and Field Team when necessary to ensure flawless execution of projects, resets, and in-store events

• Assist Channel Marketing as needed with supplies and merchandising materials for Allegion Field Teams to ensure stores receive materials in a timely manner. 

• SME on account operational requirements and portal navigation

Data Analytics & Reporting

• Utilizing internal and external data reporting systems, provide detailed weekly analysis of replenishment orders to maximize inventory turns, fill rate and service level both internally and externally through better forecasting and communication

• Create and analyze weekly and monthly business reporting for key stakeholders which includes category and SKU trend analysis, SKU level forecast accuracy, fill rate, compliance adherence, point-of-sale performance, demand planning/forecasting creation, margin, return on advertising investment, etc. 

• Identify trends, develop data supported hypothesis, outline key risks and opportunities, and make actionable recommendations to key stakeholders within the organization.

• Analyze operational, inventory and consumer demand data to provide actionable KPIs to gain efficiencies, minimize non-compliance issues and improve key metrics

• Provide category review planning data and reporting to identify risks and opportunities; lead analytical presentations, identifying performance trends, drivers and projected future impact

• Lead in the development and implementation of new analytical tools, process, and reporting to elevate the business performance

• Act as a training guide and/or SME resource for Retail channel business analysts

• Support account and retail channel projects, teams and ad-hoc analytical requests if/as needed

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