Sales Manager, Commercial - UKI

<p>At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.</p> <p>When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.</p> <p><strong>Sales Manager, Commercial - UKI</strong></p> <p> </p> <p><strong>Why We Have This Role</strong></p> <p>Qualtrics is on the lookout for a proactive individual to lead our UKI Commercial Sales team, that are based across Dublin and London. In this role, your primary focus will be on leading the team to success, with a focus on coaching and mentoring as well as driving net new revenue for Qualtrics. Our Commercial Account Executive team are a group of highly driven individuals dedicated to closing experience gaps. Our SaaS platform is used to help some of the largest organisations in the world drive action with pre-built experience management (XM) programs and projects that anyone can use. The ideal candidate would be someone who is results driven, and has a strong operating rhythm. Adaptability, leading with empathy, and a positive approach will be paramount.</p> <p> </p> <p><strong>How You’ll Find Success</strong></p> <ul> <li>Takes initiative: Understands the expected outcome, gets the context, and then works entrepreneurially to get it done.</li> <li>Highly communicative and influences effectively, creating trust at the team level.</li> <li>You have the agility to adapt, pivot and change your approach based on the needs of your business</li> <li>You bring together internal resources that enable your team to be successful sales professionals</li> </ul> <p> </p> <p><strong>How You’ll Grow</strong></p> <ul> <li>By joining Qualtrics, you become part of a team that dares to pursue groundbreaking experiences. </li> <li>Our mission is to build technology that positively impacts businesses and makes them more human.</li> <li>As a member of our global sales organisation, you will take ownership of a dedicated team in the UKI market. Your responsibilities will include developing a robust team strategy designed to drive demand and revenue.</li> <li>We encourage big-picture thinking and foster an environment that embraces innovation and creativity. You will build relationships with multiple decision makers in an account and educate them on the value of Qualtrics.</li> </ul> <p> </p> <p><strong>Things You’ll Do</strong></p> <ul> <li>Lead a team of 6-8 Account Executives.</li> <li>Coaching direct reports in sales strategy, pipeline management, opportunity management, and career planning/development. <ul> <li>Operating rhythm is a critical success factor for this role</li> </ul> </li> <li>Recruit, retain, and nurture your team of experienced sales professionals with high potential and strong performance history.</li> <li>Provide skill training and mentoring on complex sales motions, including collaboration with legal, product presentations, juggling multiple relationships with internal teams, and quarterly sales forecasting.</li> <li>Interface and develop professional relationships with existing clients and prospects throughout at all levels of an organisation.</li> <li>Display a systemic approach to handling meaningful contract negotiations/deals with multiple reps at a time.</li> <li>Develop and maintain in-depth knowledge of Qualtrics' solution offerings.</li> <li>Maintain a real-time understanding of the competitive landscape to assist in building win-based proposals and pricing.</li> <li>Serve as an executive sponsor during deals.</li> <li>Maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing.</li> <li>Develop and maintain positive collaboration with key functional areas in other parts of the company (Professional Services, Implementation, Subject Matter Experts, Legal etc) </li> <li>Connect and develop professional relationships and existing clients and prospects throughout organisational levels</li> <li>Display a systemic approach to managing contract negotiations/deals with multiple reps at a time</li> <li>Strong communication skills, aware of the message being transmitte