Compensation & Contracts Associate, Sr

Combined Insurance, is seeking a Senior Compensation and Contracts Associate to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!

JOB SUMMARY:

This position will provide daily support to brokers and internal sales team to include commission schedules, bonuses, contracts, and new agent appointments. Additionally, this person will act as liaison between our brokers/internal Worksite sales organization and our Licensing and Field Financials departments.

RESPONSIBILITIES:

• Receive, research, and respond to all bonus, commission, and contract related questions from brokers and sales; partner with other departments as appropriate to investigate and resolve issues
• Work with VP of Sales, CFO, and President to review the bonus calculations and gain their approval for payment
• Maintain and request guarantee and draw payments for each Business Development Manager and Group Representative
• Communicate bonus program to all new sales employees
• Create commission schedule documents as requested by management/sales organization and ensure all commission schedule documents are followed when new case opportunities develop
• Receive and create commission hierarchy information for each new case and follow-up on any missing information; communicate this information to client services team
• Receive agent contracting paperwork and review for accuracy and completeness; follow-up on any missing information
• Create various sales and commission reports on a monthly basis
• Work with licensing to initiate contracts and new agent appointments
• Partner with management and compliance on custom agreements related to agent contracting and special non-standard compensation agreements
• Coordinate additional state appointment requests for all new enrollments to ensure all agents are appointed prior to enrollment an provide status updates to field 
• Assist Field Investigation Unit with agent complaint process/issues
• Communicate broker processes with every new sales employee

COMPETENCIES:

• Problem-Solving – Takes an organized and logical approach to addressing problems, breaking down issues into manageable parts and looking beyond the obvious to identify root causes; must be a critical thinker
• Initiative – Self-starter; willingly does more than is required or expected in the job; self-motivated and seizes opportunities to make a difference
• Adaptability – Possesses the ability to re-direct personal efforts in response to changing circumstances and feedback
• Results Orientation – Effectively executes on plans, drives for results and takes accountability for outcomes
• Relationship Builder - Is helpful, respectful, approachable, team and service-oriented, building strong working relationships and a positive work environment; maintains an exceptional client service mindset.
• Continuous Learning / Improvement – Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally; identifies more efficient and effective methods to get the job done

SKILLS/EXPERIENCE:

• 5+ years of voluntary benefits experience
• Excellent verbal and written communication, interpersonal and customer service skills
• Sound organizational and time management skills
• Ability to multi-task in an extremely fast paced environment
• Ability to prioritize and manage multiple priorities

EDUCATION:

• College Degree preferred

OUR BENEFITS As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. More details can be found here. Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees: 

• Health insurance
• Dental insurance
• Tuition reimbursement
• A company-match 401(k) plan
• Disability insurance
• Life insurance
• Employee referral bonuses

ABOUT COMBINED INSURANCE

Combined Insurance Company of America is a Chubb company and a leading provider of supplemental accident, health, disability, and life insurance products in North America. Headquartered in Chicago,