Transportation Operations Coordinator

 

Who We Are: 

At Ashley, inspiring the love of home is at the heart of everything we do. As the world’s largest manufacturer of home furnishings, we’re more than a business — we’re a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry. 

If you’re ready to grow, you’ve come to the right place. With a true “Growth Mindset,” Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business. 

 

If you are a current Ashley employee: Please login to your UKG account and apply using the internal job board.  

 

Summary: 

Operations Coordinator with a focus on routing. This position will perform day-today routing and capacity planning, monitor Operations and Warehouse capacities and facilitate communications between departments as needed to maximize available capacity in the most cost-effective manner.  This position will apply accountability standards based on key metrics and implement change to continuously improve performance and increase efficiencies. This position will also encompass all other duties encompassed by the Operations Coordinator position when the daily routing tasks are completed. 

Responsibilities: 

 

• Coordinate Transportation Logistics: Manage and schedule transportation for timely and accurate deliveries from the distribution center. 

• Track Performance: Monitor delivery schedules, track transportation performance, and resolve any issues to ensure goods arrive on time. 

• Collaborate Across Departments: Work with internal teams, including inventory management and customer service, to ensure seamless coordination and timely order fulfillment. 

• Manage Documentation: Handle transportation-related paperwork and ensure compliance with all regulations, such as shipping documents and safety protocols. 

• Optimize Routing: Work with drivers and third-party transportation providers to optimize delivery routes and improve efficiency. 

• Troubleshoot Transportation Issues: Resolve any transportation or scheduling issues quickly and effectively to minimize disruptions. 

• Suggest Process Improvements: Identify opportunities for process improvements in transportation coordination and suggest changes to enhance efficiency. 

 

Qualifications required: 

• Relevant Experience: Experience in customer service, logistics, supply chain management, or transportation coordination, including managing orders, transportation, and inventory. 

• Strong Communication Skills: Excellent oral and written communication skills, with the ability to communicate effectively with both internal teams and external transportation partners. 

• Organizational Skills: Strong organizational skills to manage multiple tasks, prioritize effectively, and meet deadlines with attention to detail. 

• Problem-Solving Ability: Ability to troubleshoot issues and make quick, informed decisions to keep transportation and deliveries on track. 

• Tech-Savvy: Proficiency in using logistics software, ERP systems, or TMS (Transportation Management Systems), and the ability to quickly learn new tools as needed. 

 

Additional Qualifications, preferred: