Job Description Summary

The Quality Specialist is a key member of the site Quality Management System (QMS) team and will be responsible for supporting and sustaining core QMS processes, including Training, Internal Audits, Document Control, and the 3rd Party Calibration Program. This role helps ensure that our QMS complies with internal GE requirements as well as external standards (e.g., ISO 9001:2015/ISO 9001:2026) and customer expectations by effectively managing these QMS elements, the Quality Specialist will help ensure that processes, documentation, and employee competencies consistently meet GE’s quality goals and those of our customers and stakeholders.

Job Description

Essential Responsibilities

• QMS Training Program
• Internal Audit Program
• Document Control Program
• Calibration Programs
• Quality Control
• Continuous Improvement

QMS Training Program Support

• Partner with the Lead Process Engineer to ensure the effectiveness and compliance of the training program as a key QMS process.
• Maintain accurate training records for production employees in alignment with QMS and audit requirements.
• Coordinate with employees, Team Leads, and Supervisors to keep training status current and compliant for their teams.
• Ensure individual training plans are correctly completed and aligned with standard work and applicable procedures.
• Update training plans in response to changes in processes, procedures, or standard work.
• Organize and participate in meetings with HR and production supervisors to confirm training requirements are defined, met, documented, and closed in a timely manner.
• Communicate changes to training requirements and training plans to production teams and supervisors.
• Perform routine audits of the training program to verify that:
  • Training documentation is properly completed and submitted
  • Training records are accurately reflected in the training skills matrix
  • Training activities meet QMS and regulatory/customer requirements

Internal Audit Program Support

• Plan and perform internal audits in accordance with the audit schedule and QMS procedures.
• Collaborate with cross-functional Audit Teams to assess process conformity, identify nonconformities, and verify compliance with QMS requirements (e.g., ISO 9001:2015 and internal procedures).
• Participate in cross-functional investigations to determine root causes of quality issues and audit findings.
• Support the implementation and verification of corrective actions, including follow-up to confirm effectiveness and sustained improvement.

Document Control / QMS Documentation Support

• Support the Lead Process Engineer in managing and maintaining the document control program as defined in the QMS.
• Ensure production documents and procedures (e.g., work instructions, process standards, forms) accurately reflect current operations and QMS requirements.
• Revise documentation in response to internal audit results, nonconformances, investigations, process changes, or QMS improvement initiatives.
• Upload and route work instructions, procedures, training plans, and related documents in the document control system for review and approval.
• Help ensure proper document revision control, availability of current versions at points of use, and timely removal of obsolete documents.

Calibration Program Support

• Log equipment and instruments into the internal calibration tracking system in line with QMS and metrology requirements.
• Work with the Process Engineer and 3rd party calibration supplier to ensure tools are:
  • Clean and in good working order
  • Calibrated on schedule
  • Properly labeled and fit for use
• Help coordinate instruments that are calibrated internally, ensuring adherence to calibration procedures and intervals.
• Collaborate with Industrial Engineering and other teams to ensure the correct tool is used for the correct application and that calibration requirements are defined and maintained within the QMS.

Quality Control Support

• Support the implementation of quality control requirements defined in procedures, control plans, and work instructions.
• Assist in monitoring key quality indicators (e.g., defect rates, rework, scrap, first-pass yield) and escalate trends or risks to the Quality and Operations teams.
• Help review inspection records, test data, and production documentation for completeness, accuracy, and compliance with QMS and customer requirements.
• Coordinate with production an