Underwriting Account Service Analyst, Complex Casualty

Zurich North America is currently hiring an Underwriting Account Service Analyst to join the Complex Casualty Underwriting team! As an Underwriting Account Service Analyst, you will support and work closely with experienced Underwriters in the review and analysis of risks. You will enjoy the opportunity to fully apply and hone your research and analytical skills to effectively assess risk and grow your career. 

 

In this role you will be responsible for:

 

• Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
• Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies.
• Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
• Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager. Working collaboratively with assigned underwriters.
• Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills.

 

Basic Qualifications:

 

• Bachelors degree and 2 or more years of experience in the Insurance, Underwriting or Market Facing area
  OR
• Zurich Certified Insurance Apprentice, including Associate Degree and 2 or more years of experience in the Insurance, Underwriting or Market Facing area
  OR
• High School Diploma or Equivalent and 4 or more years of experience in the Insurance, Underwriting or Market Facing area.
  AND
• Knowledge of the insurance industry and the legal and regulatory environment
• Experience with data collection and analysis.
• Experience with processing, rating and policy management systems used in the insurance industry.
• Customer service experience
• Problem solving experience.
• Experience servicing product portfolios for multiple lines of business for insurance.

Preferred Qualifications:

 

• Knowledge of underwriting philosophy and techniques
• Knowledge of national and local insurance filing regulations and guidelines
• Proficiency Microsoft Excel, including pivot tables, basic formulas, and formatting knowledge.
• Excellent communication skills, written and verbal, and ability to work collaboratively with cross-functional teams to deliver accurate and timely work product.

 

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply, as they will be considered based on their experience, skills, and education. The salary indicated represents a nationwide market range and has not been adjusted for geographic differentials