Medical Assistant (Clinical Messaging Desk | Primary Care) - Penobscot Pediatrics

Are you a compassionate, tech-savvy Medical Assistant who finds just as much joy in supporting families as you do in making the behind-the-scenes clinical “magic” happen? Penobscot Pediatrics is looking for an MA to join our team in a specialty role that blends the heart of pediatric primary care with the fast-paced coordination of our Clinical Messaging Desk. In this role, you’ll be a trusted partner to providers across the clinic—using your clinical judgment, communication skills, and collaborative spirit to keep care moving smoothly for the kids and families we serve. If you’re mission-driven, adaptable, and energized by being the calm, capable center of a busy care team, this could be the fresh start you’ve been looking for. Apply today!

Collaborative culture, career growth opportunities, and much more! Find out more from our current PCHC MAs and Clinical Supervisors: https://www.youtube.com/watch?v=3odqQB-Ykf8

All full-time, externally hired Medical Assistants will receive a $3500 sign on /retention bonus!

Schedule: Part-Time (Anticipated 25 Hours/Week), Monday-Friday, 9am-2pm 

Highlights of the position:

• Demonstrates compassion, collaboration, clear communication, and strong clinical judgment in every patient interaction.
• Primarily supports the Clinical Messaging Desk—providing desktop coverage, triaging requests, and serving as an integral member of care teams across the clinic.
• Maintains up-to-date knowledge of all primary care providers and clinic workflows to ensure seamless support.
• Performs all functions of the Medical Assistant role as outlined in PCHC’s MA Job Description and Clinical Competency Checklist, including but not limited to:
• Conducts patient chart reviews for pre-visit planning, medication refills, and other clinical requests; completes clinical desktop work with accuracy and efficiency.
  o Prepares and rooms patients for exams, treatments, and procedures; maintains exam rooms, instruments, supplies, and equipment.

• Assists in maintaining compliance with quality assurance and safety standards.
• Collaborates with clinical and administrative teams to support smooth clinic operations and exceptional patient care.

Join PCHC's nationally recognized non-profit organization:

• Federally Qualified Health Center offering integrated Medical Home Model
• Collegial professional atmosphere with informed leadership
• Flexible schedules supportive of work/life balance
• Competitive compensation and generous benefits
• PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more! 

Required:

• High school diploma or equivalent required.
• Evidence of Medical Assistant training including all the essential job functions, knowledge, skills, and abilities listed here in this job description, or MA Certification required.
• Will have up to-date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association, American Red Cross, or American Health & Safety Institute. Must obtain within 2 weeks if not current at hire.
• Initial and maintained Certification is highly encouraged and supported.

Preferred:

• Graduate of an accredited program for Medical Assistants, or
  CMA- Certification by the AAMA, or
  RMA- Certification by the AMT, or
  CCMA- Certification by the NHA.
  Or prepared to certify within 60 days of hire.

Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing Recruitment@pchc.com. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.