Client Consultant - Partnerships ABC, North America

You will represent Euromonitor in working with senior executives at some of the largest, well-known advertising agencies, banks, and consultancies (ABC) worldwide to drive growth and retention by building credibility and confidence in Euromonitor’s products and services. The Client Consultant (CC) will demonstrate that we are the world leader in data analytics and research into markets, industries, economies and consumers. Working from a named list of existing clients, alongside a Global Account Manager (GAM), who shares the territory, CCs are expected to expand our business with them and create new relationships across these organizations leveraging our entire suite of services. This often involves engaging multiple business divisions and functions.  The role also includes working very closely with the London based Global Account Directors (GADs) and other GAMs and CCs to foster international account growth. This will be achieved by being able to retain and grow all Euromonitor’s syndicated systems as well as custom capabilities, identifying relevant client needs that can be met through Passport, our web based global analytics and consumer trend analysis platform, or Custom solutions.

Success is achieved through:

• Identifying opportunities to add value to client relationships by assessing clients’ needs and recommending new products/services from Euromonitor
• Continuously researching client accounts to understand their needs/goals and creating actionable business/account plans which outline sales strategies
• Scheduling and leading calls and meetings with clients to understand their needs and strategies (while also adding value in those discovery conversations)
• Expanding the network of contacts within existing client organizations
• Managing all stages of the sales process to achieve upsell targets
• Providing feedback to our product development and research teams, serving as the internal “voice of the customer”

Responsibilities:

·        Understand company organisation, strategy and priorities, uncovering new target groups and locating upsell and assisting to secure renewable revenue

·        Devise and execute a strategy for each account in collaboration with the GAM and input from the GADs and manager. Mutually agree on plan of action for both own activity and the GAM

·        Execute the global strategy put in place by GAM and GADs on these accounts seconded locally

·        Conduct compelling, thought-provoking client outreach to engage new and existing contacts with Euromonitor content with the goal of identifying leads for further development

• Collaborate with Senior Product Specialist team to optimise knowledge and resources
• Work with Marketing team to ensure campaigns are tailored and targeted

·        Provide expert research support to all clients, through detailed understanding of Euromonitor’s product portfolio and research methodology

• Implement high level engagements across accounts to elevate our Research Expertise and increase our stickiness with clients

Requirements

·        Excellence in current role, goal-oriented and consistently at or over target

·        3-5+ years of sales experience, demonstrating continued success in those roles

·        Experience working enterprise-wide with Agencies, Banks or Consultancies

·        Experience with consultative selling techniques

·        Hunger for career growth

·        Comfortable interacting with people across various levels and functions

·        Highly organised with excellent time management, managing numerous client contacts, including establishing frequent points of interaction

·        Strong communication, negotiation, numeracy and diplomacy skills

·        Ability to use Salesforce effectively

·        Target oriented – ability to meet monthly and annual sales targets

·        Knowledge of consumer market trends and dynamics are preferable

·        Ability & willingness to effectively collaborate with international colleagues

·        Intellectual curiosity

·        Willingness to travel

Benefits

Why work for Euromonitor?

Our values

• We act with integrity
• We are curious about the world
• We are stronger together
• We seek to empower
• We find strength in diversity

International: not only do we have a very multinational workforce in each office but we are all dealing with our 16 offices worldwide on a daily basis. With 16 offices globally there are regular opportunities for internationa