Kipling: Sales Lead - Ontario Mills

Join the Kipling Family  

Kipling established itself as a global handbag brand by embodying a carefree spirit and  pioneering the use of its signature crinkle nylon in expressive colors and patterns. Today, Kipling is sold in more than 80 countries internationally, and is a global leader in selling quality, durable  bags designed for everyone.  

Kipling fosters a culture where everyone is welcome. We pride ourselves in creating an  environment that recognizes and celebrates differences. We put our people first. We always  have and we always will.  

Live.Light is our mantra, and it supports a positive outlook on life. It is about being true to yourself.  

It is living an organized and lighter life both mentally and physically, where less is more. It’s about  looking on the bright side, seeing the glass half full, and radiating optimism.  We strive to Live.Light each and every day, and we’d love for you to join us!  

Sales Lead  

The Sales Lead supports the Store Manager with the execution of daily business, customer  engagement, store operations, team coaching, and merchandising standards in the store. As  part of the leadership team and under supervision of Store Manager, you have a key role to  supervise store staff and ensure the highest level of customer engagement and sales results are  achieved. You contribute to promoting a positive work environment that ensures both internal  and external customer satisfaction while maximizing productivity and profitability. This position is  a key-carrying role and may assume responsibility for the store in the absence of another  manager, determined by the needs of the business.  

How You Will Make a Difference  

What you will do:  

Assist in maximizing and achieving store sales goals and monitoring sales progress against key  targets. You inspire a consumer centric mindset within the store, and model selling behaviors  through genuine interactions with consumers. Under the direction of the Store Manager, assist in  supervising and coaching a high-performing team and provide sales-related feedback. You  ensure all company and store policies, and procedures, are followed and delegate tasks to  associates as needed to maintain operational excellence.  

How you will do it:  

You lead an environment of productivity by leading the customer engagement on the salesfloor  and providing coaching and feedback to associates around customer engagement. Assist in  executing the management of labor and payroll expenses to maximize sales and productivity  under the direction of the Store Manager. You report concerns directly to the Store Manager  

What success looks like:  

You and the team successfully meet and exceed sales results and business goals. You lead by