Business Manager - Enterprise Consumer Product Strategy & Analytics

Business Manager - Enterprise Consumer Product Strategy & Analytics

We are looking for an exceptional and innovative individual to join Capital One's Enterprise Consumer Product Strategy team that is defining and leading the company’s transformation into a great information and software company. As a Business Manager for this high impact team, you will focus on raising the bar for credit risk management of our digital products and platforms (Capital One mobile app, website, marketing tech stack, consumer identity, consumer data, etc.), combining credit risk analysis with product strategy to enable our products to continue delivering great value to our customers in a well managed way. In addition there will be opportunities to shape overall strategy and analyze in-market products to find new areas for investment.

This team thinks strategically about our customers’ holistic digital and financial engagement while exploring product improvements and new product ideas. This position will afford the right candidate extraordinary opportunities to push forward Capital One’s digital transformation, creating new opportunities at the intersection of technology and financial services.

This is a high-impact and rewarding strategy and analysis role, where you get to work with some of the most forward-leaning and innovative leaders in the industry to define our company’s future direction. An ideal candidate for this role is constantly seeking to understand the nuance of our customers’ behavior and needs, excels in isolating signals from noise and communicating complex concepts in compelling and actionable ways to senior audiences, and adept at thinking through credit implications of key product and messaging decisions.

Responsibilities:

• Develop and implement analytical credit frameworks to monitor and optimize the concrete impact our initiatives are having on key business results

• Assess key credit risks and opportunities within our products and platforms.

• Shape governance programs that impact and add rigor throughout the entire organization.

• Drive and support a range of strategic initiatives, partnering with both business, technology, product, and marketing stakeholders.

• Identify and analyze various data sources to understand customers’ behaviors and needs.

• Package strategic and analytical insights into clear, concise and “executive-ready” presentations.

• Communicate findings to senior management and to the broader organization, influencing upwards and laterally to drive organizational change and alignment.

• Ensure that our recommendations are driven through to implementation, by providing thought leadership and, when necessary, stepping in to lead execution.

Ideal candidates will possess:

• Experience in credit thinking, deep analytics, and strategic storytelling within Capital One.

• Best-in-class analytical capabilities: top-notch quantitative, problem-solving, and conceptual skills.

• Strong interpersonal, leadership, and communication skills (including Google Slides).

• High motivation and self-direction, taking personal ownership for results and professional development.

• Ability to handle multiple tasks simultaneously and to prioritize, thriving in a fast-paced, collaborative environment.

Basic Qualifications:  

• Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)

• At least 2 years in quantitative analysis

Preferred Qualifications:  

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering 

• 5+ years of experience in analysis 

• 2+ years of experience in market research

• 2+ years of experience in SQL querying

• 2+ years of experience in consulting 

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $144,000 - $164,400 for Business Manager

 

McLean, VA: $158,400 - $180,800 for Business Manager

 

New York, NY: $172,800 - $197,200 for Business Manager

 

Richmond, VA: $1