OPS ADMINISTRATIVE ASSISTANT - 67914025

Requisition No: 861376 

Agency: Agency for Persons with Disabilities

Working Title: OPS ADMINISTRATIVE ASSISTANT - 67914025

 Pay Plan: Temp

Position Number: 67914025 

Salary:  $16.71 Hourly 

Posting Closing Date: 09/25/2025 

Total Compensation Estimator Tool

AGENCY FOR PERSONS WITH DISABILITIES

 POSITION: Human Services Prog Analyst - Other Personal Services (OPS)

WORKING TITLE: OPS Administrative Assistant I

POSITION NUMBER: 67914025

OPEN COMPETITIVE OPPORTUNITY

This posting may close before the posted closing date.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

This position is not a Telework position and is required to report to the APD office in the area it serves.

 

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for eligible employees features a highly competitive set of employee benefits, including:

• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, (For more information, please click www.myfrs.com).
• And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com.

 

The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self-motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics. 

 

This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.

*Responses to the qualifying questions are required and must be verifiable based on your submitted application, and “see resume” will not be considered an acceptable response.

 

SALARY RANGE

$16.71 Hourly

Position Summary

This position provides administrative support for the Region in answering agency phones in a responsive, professional, courteous manner and direct calls to staff. Assists and directs customers to appropriate staff.

 

The Work You Will Do 

Manage daily interaction with the public and staff by greeting and instructing people on various APD activities, forms or documents, as well as making referrals to other state agencies.

 

Answers telephone in a timely, courteous manner and assure continuous phone coverage. Records telephone messages accurately.

 

Routes complex inquiries to appropriate staff or take messages providing a model for excellent customer service.

 

Perform other duties as assigned, including administrative tasks.

 

Minimum Qualifications

 

• Microsoft Office software experience.

 

• Office/receptionist experience.

Knowledge, Skills, And Abilities

Knowledge of:

• Techniques for handling telephone calls in a courteous and efficient manner.

Ability to:

• Communicate effectively in face-to-face, electronic, and written formats.

 

• Establish and maintain effective working relationships with people, families, providers, and staff within the region and statewide.

 

• Plan, organize and coordinate work assignments.

Demonstrate Skills in:

• Demonstrate skills in