Manager, Medical Nutrition Therapy

We are so glad you are interested in joining Sutter Health!

Organization:

SSRRH-Sutter Santa Rosa Reg Hospital

Position Overview:

Provides overall coordination, direction and management for all clinical nutrition services functions of the department to ensure one common level of nutritional care in a cost-effective manner. Primary responsibilities include assigning work and providing leadership to clinical dietitians and diet clerks; developing standards and monitoring of clinical dietetic performance; reviewing and updating policies and procedures; implementing and maintaining cost control procedures; recruiting, hiring and orienting staff; interacting with hospital management and professional staff within Sutter Health; and maintaining professional competency and skills required for professional practice.

Job Description:

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).

JOB ACCOUNTABILITIES:

Operations
• Oversees development, revision and implementation of clinical policies and procedures.to achieve cost containment, improve patient outcomes and ensure regulatory compliance.
• Maintains approved diet manual, nutrition practice guidelines, and current reference and educational materials.
• Directs the provision of medical nutrition therapy by supervising the activities of clinical dietitians and diet clerks, including nutrition screening, assessment, monitoring and education according to established departmental policies.
• Monitors department outcomes and adjusts processes to ensure evidence-based practices and improve employee and patient satisfaction.
• Interacts with hospital management, other departments, professional staff and foodservice staff to promote interdepartmental communication and cooperation and to ensure patient needs are met.
• Promotes efficient and effective communications between departments and/or business teams to improve and standardize work flows.
• Identifies and works to remove barriers that may hinder the achievement of process/productivity improvement and efficiency.
• Provides guidance and direct intervention in resolving challenging or complex situations.
• Establishes protocols and practices, ensuring compliance with department, affiliate, operating unit, and/or system standards, policies and procedures and applicable laws and regulations.
• Takes a strategic and tactical approach in identifying best practices and standardizing workflows/processes and developing plans of action to implement changes.
• Establishes and communicates priorities and operational objectives to ensure business results are achieved.
• Directs or leads continuous improvement efforts using Lean or other process improvement methods and concepts.
• Ensures appropriate records are maintained for documentation and audit purposes.
• Promotes efficient and effective communications between departments and/or business teams to improve and standardize work flows.
• Keeps leadership informed of operations and escalates complex issues requiring higher level intervention.
• Develops and maintains a solid partnership with internal and external peers, leaders, and/or local/state/federal agencies to facilitate and collaborate on initiatives or issues resolution.
• May assume responsibilities of one-up leader role during his/her absence.
• Attends and participates in interdisciplinary teams and committees.


Strategy/Planning
• Develops and reviews menus, portion sizes and dietary requirements. Revises menus as necessary or assigned, considering seasonal, technological, and market changes, holidays, etc. Performs nutritional analysis of patient menu when modified.
• Identifies areas for improvement, collects data, implements process changes and reports results to quality committee within the hospital.
• Prepares reports and/or analyses, identifying operational trends and recurrent issues, and recommends and implements course of action.
• Leads departmental goal setting process and provides roadmap for accomplishing goals. Monitors progress, developing action plans to address issues and challenges.
• Communicates affiliate, operating unit and system goals to staff, helping staff understand impact on operations and resources.
• Develops plan of action to address current and future resource needs in order to meet service and/or operational demands and objectives.
• May participate in and/or facilitate ad-hoc committees and task forces to collaborate on or support new or ongoing initiatives.
• Develops