Director, Operations & Maintenance

Towson University (TU) has earned distinction as both a top-100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU currently enrolls over 19,000 students and is the second-largest university in the prestigious University System of Maryland.  Towson University fosters a climate that is grounded in respect to cultivating the intellectual and personal growth of the entire university community.

The Director, Operations & Maintenance (O&M) reports to the Associate Vice President of Facilities and serves as part of the senior facilities management (FM) team.  The Director provides leadership for the operations and maintenance activities for the campus, including buildings, structures, grounds, fleet vehicles, material management and utility systems. This role directs more than 160 employees, managers, supervisors, skilled craftsmen, mechanics, motor equipment operators and groundskeepers.  The selected candidate will be responsible for oversight of the material management unit which includes receiving deliveries and warehousing, property disposals, records management, and moving services. Participate in Capital and major renovation projects providing input and review of building proposals. Telework may be available for this position up to two days per week following the completion of 90 days of service in good standing.

• Directs and oversees the daily operations of the Power Plant, Plumbing Shop, Area Maintenance Shops, Trades Maintenance, Landscape Services, Material Management, and a multitude of service contractors.

• Plans and schedules near and long-term maintenance and repair projects.  Institutes and maintains preventive and predicted maintenance programs for building equipment and utility systems.

• Operates and monitors the effective and efficient delivery of services.  Sets standards for workmanship and productivity.  Plans, coordinates, and supervises Facilities Management support of special events.

• Administers the Operations and Maintenance (O&M) operating budgets.  Participates in capital and major projects representing O&M, providing input and review comments, leading commissioning efforts, assisting in building and utility design standards, etc.

• Establishes O&M policies and procedures for personnel-related issues and maintenance activities.  Makes decisions regarding equipment replacement vs. repair.

• Manages the daily operation of all campus heating, water, steam, sewer, natural gas, and electrical utility systems and associated equipment.Plans, coordinates and schedules maintenance outages and shutdowns.  Supports energy conservation and efficiency measures as developed with the Director of Energy.

• Reviews programs, schematics, specifications, and drawings for construction of capital projects.  Interpret and enforce compliance with the plans and specifications, and coordinates contractors with maintenance personnel and campus activities.

• Coordinate emergency response for weather and other campus emergencies.  Responds immediately to emergency situations involving or affecting building and utility systems during “off-hours” to evaluate conditions, plan corrective actions, and direct restoration of service in a safe and timely manner.   

• Bachelor's degree; and ten years’ experience with five years in a lead or supervisory capacity.

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