Revenue Management Analyst

Job Posting Title:

Revenue Management Analyst

Req ID:

10077217

Job Description:

About the Role & Team

Are you passionate about driving consumer-facing strategies with direct impact to the Walt Disney World Parks and Resorts business? Are you a partner-focused teammate with a natural curiosity to understand the “why” behind business performance? Consider joining our team!

Our team works closely with the Revenue Management team for each ship to build pricing and promotions business rules in the Disney Cruise Line reservation system as well as implement inventory build throughout the year. We manage business rules, create exception reports, and address reservations with pricing or promotion issues. Through partnerships with Travel Account Operations, and Guest Communications, and Business Systems Management, we also build annual cruises and all the associated rules that support said cruises and launch them in coordination with the digital team.

What You Will Do

Every single day in this role is different! On any one day you might:

• Manage business rules for pricing and promotions within the Disney Cruise Line’s reservation system
• Create/Audit exception reports to ensure prices, promotions, and taxes are being accurately implemented on reservations.
• Solve reservations with pricing and promotion issues as requested by BSM and SGS.
• Complete ad hoc projects and data analysis to assist in correcting and improving business processes.
• Leverages SQL and Tableau to create ad-hoc queries and reports to validate and audit data for various teams upon request
• Address issues from guest services to troubleshoot reservation issues related to business rules
• Partner with the digital team to ensure continuity between the Seaware reservation system and disneycruise.com
• Build inventory for future cruise sales in the Seaware reservation system and associated business rules
• Work with other departments to support test environments for the reservation system

Required Qualifications & Skills

• 1+ years of meaningful work experience
• Proficient in Excel (advanced functions)
• Proven experience with database reporting tools
• Strong analytical and communication skills
• Shown success collaborating with a range of partners
• Strong sense of responsibility, ownership, and pride in delivering quality results
• Ability to quickly learn new systems and processes

Preferred Qualifications

• Tableau or other data visualization tools.
• Excel with VBA experience

Education

• Bachelor’s degree in Business, Finance, Industrial Engineering, or related field

Job Posting Segment:

Finance

Job Posting Primary Business:

DSE Finance

Primary Job Posting Category:

Revenue Management Analytics

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Celebration, FL, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2024-04-01