Corporate Shared Services Project Administrator - Encore

Our Team

The Corporate Shared Services team is a benchmark operation with a highly consultative approach to achieving the organization’s needs in a rapidly growing and complex environment. The team’s mission is to provide industry expertise in support of Cigna's business initiatives. Deliver innovative tools, technology and spend management controls while ensuring policy compliance and due diligence.

The Corporate Shared Services team is comprised of several areas of knowledge expertise: Global Travel management, Executive services, T&E policy, Travel Communications, Duty of Care, Group meeting governance, Corporate Card and Fleet Management.  These areas support all of Cigna business initiative globally including product, sales, and service operations. This is a high-visibility team that interfaces with top level executives, customers, brokers, all levels of employees and a large number of vendors.  This team has been recognized in the travel industry with a Visionary Award and an industry Top 20 Changemakers Award.

Our Role

The Corporate Shared Services Project Administrator is a part-time Encore role that will provide support for the Corporate Shared Services team. The role will focus on project support, including:

• Internal communications:

• Cataloging all internal Iris pages for redesign to support departments expanded commodities

• Support the team through the enterprise transition to a new Iris platform

• Meeting Governance contracts:

• Execute a high-volume of contracts, for both Meetings and Sponsorships, in a timely manner ensuring adherence to Global T&E Policy.

• Training

• Facilitate training of department HIH roles, including T&E policy, customer service and communications approach, and the review, negotiation and execution of Group Meeting Governance and Sponsorship contracts.

• Must have a keen sense of corporate culture with the ability to effectively communicate and interact with all levels of senior leadership and conduct themselves in a highly professional manner. 

• This position will support the Senior Manager of Global Travel, Policy & Group Meeting Governance.

Our Ideal Candidate Will Offer:

• Contract management and project management experience working in a large, global organization.

• Bachelor's degree or equivalent strongly preferred

• This experience should include an in-depth understanding of contracts management, including demonstrated success in negotiations and ability to influence internal/external constituencies.

• Project management experience with the ability to remain agile in a rapidly changing industry

• Customer service background, with experience managing responses to internal SLA’s.

• Knowledge and/or experience in the meetings, sponsorship and travel industry

• Expert level computer skills to include Microsoft Office, Excel, and PowerPoint.

Competency profile: 

• Extraordinary communications capability across all levels of the organization, and strong interpersonal skills.

• Relentless focus on service needs and consistently rise the bar on service excellence.

• Strategic thinking, superb time management, judgment, and problem-solving skills.

• Demonstration of a high level of integrity and ethics.

• Ability to work collaboratively to meet deadlines with accuracy, attention to detail, and strong organizational, written, and verbal communication skills.

• Versatility, flexibility, and ability to work within constantly changing priorities with enthusiasm.

• Innate ability to exude our values and preserve our culture as we grow.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status,