POSITION PURPOSE

This position is to provide top level experience for all guests and to create excitement and value to our guest’s perception of the resort and what it offers. To create interactive games and crafts that will help parents spend quality time with their children as we as keep children occupied to give their parents assistance and an opportunity to relax.

ESSENTIAL FUNCTIONS

Responsible for creation of activities and organize them for the summer months. Within budget order all supplies needed to operate activities. Facilitate the activities at the pre-ordained times. Seek out and utilize guest feedback to ensure goal of experiences are being achieved.

1. To ensure that there is daily communication with the Guest Services staff.
2. The planning of all activities and if necessary available at the best price.
3. The production of monthly programs and schedules for the activities from the Friday that begins the Memorial Day Weekend through the Monday which ends the Labor Day Weekend. The current days that activities are being offered are Thursday through Saturday from 8am – 10am and 4pm – 7pm.
4. To ensure that our activities are safe, focusing on children ages 5 – 10, and properly supervised.
5. Activities should be innovative and non repetitive for a minimal period of three days.
6. To ensure any equipment utilized is ordered timely, accounted for, and properly maintained. Also to ensure product is ready and available for every child and all activities.
7. To ensure that all activities are set one thirty minutes prior to the scheduled activities start time.
8. To greet all guests with warmth and energy. To assist children and their parents with the activity to maximize their experience.
9. To tear down and clean all areas utilized for activities.

Other:

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.  Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.  In addition, attendance at all scheduled training sessions and meetings is required.

Upon employment, all employees are required to fully comply with Westin/Sheraton Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel’s facilities.  Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Provide direct service to guests as needed, including, but not limited to, moving tables, carrying luggage, assisting guests and general clerical/cashier duties.
• Additional duties as necessary and assigned.