IT Business Analyst

Description

CTG is seeking to fill an IT Business Analyst opening for our client in Rochester, MN.

 

Location: Remote

Duration: 12 months

Job Type: Hourly Consultant

Pay Range: $35 to $45/hr

 

Duties:

• The Business Analyst - IT serves as a liaison at a project level through which requirements flow between the internal customer community, IT development teams, and end customers.
• Work with application and project teams to gather, analyze, communicate and validate the requirements for enhancements to applications, both internally developed and purchased software systems.
• Serve the team as a liaison between the various stakeholders groups to ensure requirements are fully defined according to Software Development Lifecycle and project management processes with a focus on ITIL approaches to service and knowledge management.
• Requires experience and understanding of Information Technology and Information Services environment.
• Project management proficiencies should include the ability to facilitate meetings and documentation, development, testing, communication, education, implementation, and ongoing support needs for application and quality improvement projects.
• Provide change management and governance recommendations for subsequent application releases and will review testing plans to ensure their adequacy to verify that all requirements are met sufficiently to obtain customer acceptance of all deliverables.
• Participate with groups inside and outside the department to continue the advancement of Business Analysis role in the department.
• Help the project team understand the Business Analysis process and tools being used to effectively accomplish their mission.
• Some methods and tools used to execute this function include: user interviews, document analysis, system analysis, surveys, site visits, use cases, story boarding, task and workflow.

 

Skills:

• Communicate well.
• Negotiate with business and IT on objectives.
• Think big picture.
• Listen to people (Subject Matter Experts).
• Help SMEs describe work.
• Focus on building the product right.

 

Experience:

• Experience with utilizing Azure DevOps for managing User Stories.
• Familiarity with ServiceNow for incident, request, and change request ticket management.
• Preferred familiarity of Google Cloud Platform, specifically Google BigQuery which hosts our Data Factory solution to provide robust analytics to our business partners.
• Understand the Software Development Life Cycle (SDLC) Manage interpersonal relationships
• Experience with ITIL (Information Technology Infrastructure Library) based Service Management tools.

 

Education:

• High School / GED and 4 years of Business Analyst training/certification and Business Analyst experience.
• OR An Associate's degree and 2 years' experience as a business analyst.
• OR Bachelor's degree.

 

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

 

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

 

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the Recruiter krista.eckard@ctg.com. Kindly forward this to any other interested parties. Thank you!

 

 

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is