Associate Director of Strategic Projects

Job Description

The Agency You’ll Join

The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. New York City Mayor Eric Adams is head of the executive branch of New York City's government. Previously, Mayor Adams has served the people of New York City as an NYPD officer, state senator, and Brooklyn borough president. The Adams’ administration is leading the fight to serve the people of the greatest city in the world, ensuring delivery of efficient and effective services, working to make New York City’s economy stronger, reducing inequality, improving public safety, and making the city more affordable that meets the needs of all New Yorkers. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team.

The Team You’ll Work With

The Mayor’s Office Administrative Services Department is responsible for creating a dynamic workplace that assists with all aspects of employee development. The team works as a strategic partner to provide workforce and organizational capabilities that support the overall functionality of the agency. Providing strategic and operational functionalities, offering special programming and development opportunities, Administrative Services aims at helping all employees in all aspects of their career, creating a workplace where the staff are engaged, connected, and provided the resources to thrive.

The Problems You’ll Solve

Reporting to the Chief & Deputy (CHRO) Chief Administrative Officers, the Associate Director of Strategic Projects will execute administrative projects, tasks, and procedures. Working across the administrative services landscape, the Associate Director will work to organize the various components needed to initiate, run, and conclude projects undertaken by the Administrative Services Unit to improve processes and efficiencies. This individual will largely work at the direction of the Deputy Chief (CHRO) to help support the day-to-day administrative needs and projects.

Job responsibilities include, but are not limited to:

- Process Improvement:
o Develop and promote strategies to ensure effectiveness and efficiency.
o Targeting problem areas agency-wide to identify opportunities for improvement. This entails working with IT to develop and analyze data used by Administrative Services leadership and staff to improve various processes.
- Reporting & Analysis:
o Acting as the point person and/or project manager as it relates to reporting on, collecting, and/or analyzing data and information for various requests.
o Recurring and non-recurring reports, etc., as they relate to all of the Administrative Services unit.
- Participating in the development and implementation of strategies to improve performance in human resources, fiscal operations, payroll and timekeeping, facilities, and IT.
- Prepare reports and presentations with accuracy and professionalism.
- Conduct process and policy reviews to ensure policies are up to date, effective, and efficient, and make recommendations for process improvements.
- Executive Support:
o Preparation of training and presentation materials, monitoring registrations, sending invitations, and assisting with formal presentations.
o Anticipate executive needs proactively; Organize and prioritize incoming requests.
o Manage CHRO and CAO calendars.
o Manage special projects assigned by the CHRO and CAO.
o Other administrative duties as assigned.
- Personnel Management
o Management of the background check process for standard employees.
o Management of the DOI process.
o Serve as CCCHR-OATH liaison.
o Manage employment verification requests.
- Communication:
o Assist with the Administrative Services agency-wide communication and newsletters.
o Managing mailboxes as assigned, responding to and routing messages where appropriate.

About You

- You have excellent time-management, multi-tasking, organizational, communication, research, analytical, writing, proofreading, and interpersonal skills.
- You have the ability to take initiative, prioritize duties, work independently and within a team environment, pay close attention to detail, meet deadlines, do appropriate follow-up, work well under pressure, and maintain an enthusiastic work ethic. This includes maintaining a positive and helpful attitude, while also understanding his/her own contribution to the team.
- You have strong follow-through for problem resolution without reminders from others. This includes the ability to communicate those results to interested parties and is attentive to details.

Minimum Required Qualifications

- Bachelor’s degree and a minimum of 7 years of