WORKFORCE SPECIALIST

<div> <h1><span>DEPARTMENT OF ECONOMIC SECURITY</span></h1> <h2><span><em><span>Your Partner For A Stronger Arizona. <br/><br/>DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.<br/><br/>DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.</span></em></span></h2> </div> <h3 dir="ltr"><span><strong>WORKFORCE SPECIALIST</strong></span></h3> <div> <span>Job Location:</span> </div> <div> <h4><span><span>Division of Employment and Rehabilitation Services (DERS)<br/>Workforce Solutions Administration (WSA)<br/><span>2797 East Ajo Way, Tucson, Arizona 85713<br/></span></h4> </div> <div> <span>Posting Details:</span> </div> <div> <h4><span><span>Salary: $20.0449/ hourly ($41,693.39 annually)  <br/></span></span></h4> <h4><span><span>Grade: 18<br/></span></span></h4> <h4><span><span>Closing Date: Open until sufficient resumes are received</span></span></h4> </div> <div> <span>Job Summary:</span> </div> <div> <p><span>Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES, please visit <a href="https://des.az.gov/" rel="noopener noreferrer" target="_blank">des.az.gov;</a> or click on the link <a href="https://www.youtube.com/watch?v=Nik5MiXqOV8" rel="noopener noreferrer" target="_blank">here</a> to view ‘Our DES’ video. Come join the DES Team!<br/><br/>The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.<br/><br/>DES is seeking an experienced and highly motivated individual to join our team as a Workforce Specialist with the Workforce Solutions Administration (WSA). This position is responsible for providing a wide range of employment-related services to engage, advise, prepare, and match job seekers with Arizona businesses and enable job seekers to: get a job, maintain or strengthen current employment, or build a sustainable career. Services are provided through 1:1 or group interactions and will include client-facing, virtual/digital or telephonic means. Services provided may be for one or more programs within the Administration and may focus on specialized populations depending on assignment. This position will be required to utilize a business methodology that drives continuous improvement.<br/><br/>Travel will be required for State business. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on State business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on State business shall maintain the statutorily required liability insurance (see Arizona Administrative Code [A.A.C.] R2-10-207.11).</span></p> </div> <div> <span>Job Duties:</span> </div> <div> <p><span>Essential Duties and Responsibilities include but are not limited to:<br/><br/>• Perform outreach and case management functions such as: assessing skills, abilities, work history, employment barriers and career interests, retention follow up; developing employment plans; determine eligibility for services; providing information on Labor Market, In-Demand industries, and occupations; and identifying and coordinating with formal and informal resources to remove barriers, develop skills, and achieve certifications.<br/>• Use databases to register &amp; refer job seekers; complete and maintain accurate records and reports for performance and reporting requirements in accordance with quality and quantity standards mandated by various laws, rules and federal regulations.<br/>• Provide customer service, program information to job seekers, colleagues, and the business community; maintain positive working relationships with local partners, community organizations and other agency personnel; resolution of customer issues and complaints; and utilization of veteran priority of service (VPOS) for veteran clients (as applicable).</span></p> </div> <div> <span>Knowledge, Skills &amp; Abilities (KSAs):</span> </div> <div> <p><span>Knowledge in:<br/>• Labor Market Information and In-demand Industries and Occupations.<br/>• Interviewing techniques, assessment tools and strategies and transferable skills.<br/>• Social, cultural, and economic conditions that impact t